Address: 71-75 New Oxford St, London, WC1A 1DG, United Kingdom
Phone: +442078360606
Rating: 4.0
based on 95 reviews.
Quality of Service
Pros:
"The student was very polite and diligent, and was being very closely supervised by a teacher."
"Lola cut my hair and was supervised by Wayne, who was both instructive and constructive as a tutor."
"These two managed to achieve a lovely outcome."
"I left with beautifully layered hair and a lot more confidence than when I went in."
"The 'BOSS' came to us quite often to check, the haircut is progressing as should."
"The hair what has been done by her was awesome, one of the best haircut in my life."
"Everyone involved from the receptionist to the instructor to the hair stylist were absolutely lovely!"
Cons:
"About half of the people hadn't finished by 5:30 and people started to get quite agitated."
"Just got a haircut... and this is a disaster - I didn’t even know what to say in the end when I saw my back in the mirror... it is not only uneven but cut shorter than it was agreed..."
"Both the student and instructor had no idea what to do with wavy hair with lots of volume."
"The haircut was horrendous not at all what I asked for."
"The man overseeing the hairdressers made me feel like it was my fault and was rude."
"The teacher couldn't handle my hair either and decided to go dark to cover up all the horror they did to me."
"The student who cut my hair cut it lopsided so one side is longer than the other."
Value for Money
Pros:
"I loved it for the fact that I got a decent haircut from a teacher at £5."
"At £5, you cannot complain. It helps me money wise, and the students too, as they learn on real hair and people."
"For £10 this is honestly the best haircut I’ve had in over 10+ years!"
"And the cost is just £5 for a man cut, that's almost just a shampoo treatment anywhere else."
"£10 for a haircut in London is beyond amazing."
"Got a great haircut for only £5, what more could you want!"
"Where else in London could you get a truly decent cut and blow dry for just £5:00?"
Cons:
"£25 for colour might seem like a bargain and I knew it would take a long time as it's trainees but it was a huge waste of time and money and I left with seriously damaged hair!"
"Complete waste of my time and having the patch test."
"They take fee of £5 now, which I think is very good."
"Awful! I went for a colour and I left in tears."
"The student had no idea, after waiting 45 minutes, she started bleaching, my hair turned completely orange."
"Don't let them touch your hair! Despite good online reviews they not only coloured my hair half red half ash blonde, they gave me an 80s haircut."
"The people working on my hair were under huge pressure to turn out complete looks within about two hours, resulting in my hair being really overworked/damaged."
Customer Experience
Pros:
"I've been here twice now. If you've got time it is worth to go in for a haircut or color."
"It was my first time there - and that was a really good experience!"
"I had the best haircut I've ever had whilst living in London."
"Had a amazing experience with mine trainee."
"I ended up enjoying the morning there - an interesting experience."
"Can’t say enough about the staff here."
"All in all a very enjoyable experience."
Cons:
"I had an appointment with a trainee called Lauren and when I was on the train she text me telling me she had to cancel. 15 minutes before the appointment!!!"
"First of all time managing problem which was supposed to be starting at 1:30 but started 2:30."
"Horrible experience. Other academies I've tried are quite different."
"It's not worth the risk! They couldn't pay me to go back!"
"Speaking to her friends at the same time, talking badly about other hairdressers."
"The people at the reception, especially one woman, are unfortunately not nice and lacks important knowledge about hairdressing considering she books us in."
"It’s the worst haircut I’ve ever gotten and I’ll not be going to them again."