Scarlet Rasoi Reviews Summary

Ambience

Pros:

• "As I stepped inside, I was immediately captivated by the welcoming ambience."
• "What a lovely place. Lovely decor and nice atmosphere."
• "The interior was lovely Indian themed pics."
• "The atmosphere suited the food, and the service was quick."

Cons:

• "The toilet was a bit small but nice and clean."

Service

Pros:

• "The staff was exceptionally courteous, attentive, and knowledgeable about the menu."
• "We had a great waitress and the chefs were very open to our dietary requirements."
• "The waiter who served us was so tentative, it’s been forever since a waiter has ran to the door to open the door for me."
• "The service is always really quick, both for dining in and takeaway and the staff are really friendly."

Cons:

• "The waiting staff was alright, however, the way she accommodated us feels like she didn’t want us to be there."
• "Only downside was waiting for ages for the girl who cleared our plates to bring over the bill we asked for."
• "Took 20 mins to have my order taken. The waiting staff were clearly overloaded."
• "The staff had no level of customer service at all. Complained to staff and they just smiled and walked away!"

Food Quality

Pros:

• "The butter chicken curry and rice was a letdown. The chicken pieces were not as tender."
• "The sheekh kebab was authentic and great."
• "The pad Thai was really good and I loved it! The masala was also good!"
• "Butter chicken was very impressive, smooth creamy sauce but still with a bit of a kick."

Cons:

• "The butter chicken curry and rice was a letdown. The chicken pieces were not as tender."
• "The downsides are chicken beryani was very oily, lamp rib was hard, and my mum couldn't eat it."
• "The kashmiri lamb was not as flavoursome as it should have been."
• "The food was much more expensive than I expected, I mean £11 for 4 prawn tempuras???"

Value for Money

Pros:

• "Very nice Indian food, however, I didn't realise that there would be a £10 service charge and £15 tax but other than that it was very nice."
• "Food price is okay considering the place, however, quantity can be improved."
• "It was more food than we could finish and ended up being about £30-35 with a beer or two, so was pretty reasonable dinner for two at the o2."

Cons:

• "Their prices have increased a bit over the years which is a bit of a bummer."
• "The food was much more expensive than I expected, I mean £11 for 4 prawn tempuras???"
• "Portion small. Extremely oily and unhealthy noodle."
• "Service charge is automatically added."