MediZen Premier Aesthetic Clinic Reviews Summary

Staff and Service

Pros:

• "Laura looked after me she was very gentle with my treatment."
• "The staff themselves were friendly, welcoming and a pleasure to deal with."
• "Definitely recommend the procedures at Medizen."
• "lovely clinic the girls on reception are so friendly and always make you feel welcome."
• "The practice is pristine, immaculately clean and the staff are welcoming and very friendly."
• "The staff at Medizen are all very friendly especially Lisa the receptionist and Natalie who did my Hydrafacial."
• "From arriving at the clinic the ladies on reception were very welcoming and as a male made me feel instantly comfortable."

Cons:

• "The Doctor does not help you when procedures go wrong."
• "Very dishonest organisation that sell you complementary treatments on consultation then say your lying on arrival!"
• "They changed appointments constantly, can’t give exact price, promise to call back and don’t."
• "I was also unhappy about the dryness of my skin and mentioned this in two emails one dated 15th April and the other dated 19th April. Both of which I didn't get a reply."
• "Then I went too pay and I was so upset by her talking about me behind my back in my wheelchair btw!"
• "Medizan lied and exaggerated the damage to my skin and tried to sell over priced products like retinol that actually burns and thins your skin."
• "This is disgusting, I have tried to get in contact but I have had no response."

Treatments and Procedures

Pros:

• "Dr Eccleston was very informative, answered all the questions I had to ask and it didn't hurt at all!"
• "Had an eTwo skin rejuvenation treatment for my acne scars Done here- would highly recommend both the treatment and clinic!"
• "Mira-Dry procedure... I was skeptical before the procedure but the results of this are amazing."
• "I've been having a hydrofacial once a month for the past 8 months and I can DEFINITELY recommend it."
• "Cooltech is a treatment that definitely works for reducing small areas of fat."
• "The light therapy is optional and my skin felt extremely smooth and hydrated at the end."
• "I also had a chemical peel which again was amazing, calming and glowing."

Cons:

• "The Doctors tell me that he burst my nerve endings in my face with his inaccurate needles!"
• "After 4 treatments the hair has only slightly reduced and the full course is 6 treatments."
• "I didn't expect miracles for my aged blackhead prone skin, but nothing was resolved afterwards."
• "Unfortunately after two years of laser hair removal it just wasn’t working out for me personally."
• "Extremely disappointed at the poor (almost offhand) response from Hierarchy after I complained about the repeated failure to remove pigmentation from my face."
• "I also didn’t got for my check up after being so humiliated so will never pay these prices again for the worst service I’ve had since having non cosmetic procedures."
• "Be aware that you will not get money back, even when feted treatments don’t work! Won’t be returning."

Customer Experience

Pros:

• "I was extremely happy with the service that I received."
• "I would award 10 Stars if I could. Thank you :)"
• "It is one of the best decisions I have made so far in life."
• "Highly recommended 👍"
• "I wouldn't go anywhere else."
• "Prices are affordable and great finance deals are available if you want to spread it over months."
• "The clinic is easy to find with ample parking, inside the clinic is clean, the staff are so friendly and welcoming."

Cons:

• "This last time I waited for two months to have an appointment to be told the appointment need to be moved forward and that the prices have increased."
• "Do not go with Medizen for your laser hair removal if you work full time."
• "I m taking my business somewhere else. I gave them enough chances now."
• "Before finding Medizen I attended 2 other clinics which sadly disappointed me with their attitude."
• "I wanted to give a zero star rating, even a minius. Certainly not 1 star."
• "Within hours my face was sore and tingling."
• "Not good! 2 years ago I travelled hundreds of miles to get fillers in the sides of my face, to stretch the skin over my 58-year-old skin, from Doc Ecclestone."