Cosy Club Reviews Summary

Service

Pros:

• "The staffs were amicable and mindful."
• "Super professional and friendly staff."
• "Staff excellent. If you're in the area, I would definitely recommend this venue."
• "The staff were also great, very attentive and helpful."
• "Lovely mannered and attentive staff 😊"
• "The service from Ellis and Claire was impeccable we never once had to wait for drinks etc they were both extremely attentive and friendly."
• "Service was excellent, friendly and attentive."

Cons:

• "Came on a works night out which included a meal. The service was good but they were obviously hammered busy and therefore slow."
• "On a very hot day there was no service available downstairs."
• "I'm unsure if it was because it was bank holiday weekend however we waited to be seated and then informed by the waitress she will be right over with our food menu. We waited over 20 minutes with the waitress walking past us and seating additional guests."
• "However the service was rather lackluster and the meals took far to long to arrive, at one point I do believe they forgot that they had served us."
• "Rude interaction from a waitress named Izzy."
• "Service was slow. Staff seemed put out; the bartender commenting that he had enough drinks orders to manage and for me to come back."
• "Service seemed hit and miss, we got a lot of other people's orders brought to our table, just never ours."

Food Quality

Pros:

• "Both the food and the service were absolutely superb."
• "Delicious food at good prices."
• "Food is good and as expected."
• "Today we visited Cosy Club in The Corn Exchange. The food was exceptional, the hospitality was second to none."
• "Great prices, really lovely food and a super varied menu. Service was amazing!"
• "The food came out quickly considering there were 7 of us and was absolutely divine! Nothing but compliments all around the table."
• "Food was exceptional and the vegetarians in our party were more than satisfied with their meals."

Cons:

• "Horrible breakfast. Poached eggs were basically hard boiled, hollandaise sauce was over cooked, tasted only like vinegar."
• "Unfortunately the food wasn’t as great as the service."
• "Food was cold, over cooked and some items missing."
• "It also came with squid, which was ever so slightly undercooked."
• "Lunch for four, sadly very dissatisfied, and chose this place because every other time the food has been nice. In this instance everything was completely dry and overcooked."
• "The food wasn't anything to write home about and even after a generous tip we apparently still owed 8p."
• "Awful food which had to be returned twice."

Ambience

Pros:

• "Cracking place, as the name suggests it really is cosy! Great menu, and some good beers/cider and lager."
• "Very nice place to have some drinks and be comfortable and casual! It has some great options for finger food!"
• "The aesthetic is very pretty and Olde industrial esque."
• "As the name suggests the indoors is cosy and slightly romantic, perhaps."
• "Really enjoyed the atmosphere and drinks."
• "The atmosphere here is nice, the decor is lovely however, when me and my group were ordering we found they only had about half the menu in stock."
• "It's not called 'cosy' for nothing. Deceptively large, fabulous decoration, very eclectic."

Cons:

• "Over priced drinks and over rated bar. Children running around wildly whilst parents chatted or were occupied by their phones."
• "Booked a table for today but when got there the table we were given was not socially distanced and the area was packed."
• "Honestly couldn’t hear each other talk it was horrible, made worse by the ignorant staff and underwhelming food."
• "It's a large space so it was a bit echoey."
• "Noisy and often full of unsupervised children."
• "No signage for the toilets."
• "We got some trouble in the specific visit due to a fire alarm that repeatedly went off."

Value for Money

Pros:

• "Lovely meal at the Cosy Club, very very good value for money."
• "The espresso martini was great and I was happy they had a nice selection of spirits to choose from."
• "We enjoyed the food and the place a lot ♥️ Thank you @the_cosyclub"

Cons:

• "It's fine, quite expensive for what it is."
• "Great food with excellent taste, however expected bigger portions for the price."
• "However it was not a substantial meal or value for money and was left feeling hungry."
• "For the price of our meal I was disappointed."
• "The menu was a bit heavy sided on the price, and the portions were very small."
• "For the price I expected bigger portions."
• "Disappointing to say the least. I feel ripped off."