Windmill Farm Park Reviews Summary

Animal Interaction

Pros:

• "All the animals were happy and well looked after."
• "The animals were lovely and so obviously well cared for."
• "You can feed animals. Hold animals."
• "My daughter loves the egg collecting and guinea pig fishing."
• "The animals had lots of space and clear for us to see."
• "Animals are really looked after and there is a variety of activities to do."

Cons:

• "Unfortunately, we visited on a day it rained and outdoor animals don't like the rain and may hide away to escape it."
• "Although there is not as many animals in comparison to some other farms, this is compensated by the soft play facilities, woodlands and play park, and the opportunity to interact with the animals that other farms don't offer."

Play Areas

Pros:

• "The play areas are well thought out and there’s something for all ages."
• "Really impressed with the soft play and picnic area."
• "The wooden indoor play area with moving windmill and scratching behind the pigs ears with a broom."
• "The indoor play was compact, but they have managed to fit a lot into a small space."
• "The outdoor pillows were especially a quiet day and lots of room."

Cons:

• "My only problem I'd say is the price of food. £37 for two sandwiches, a jacket potato and three drinks is not okay."
• "The indoor play is very safe and fully visible while you're sat enjoying a coffee, and all the animals are a short walk away, but could have added a lot more sensory things or toys."

Staff and Customer Service

Pros:

• "The staff were very friendly and couldn’t do enough to help you."
• "Staff aside, definite highlights for us are the adorable and affectionate calves."
• "The staff are all so lovely, friendly, knowledgeable and clearly put all of the animals first."
• "Every member of staff was helpful and really lovely."
• "Staff are really friendly and knowledgeable and the cafe has good food that's a bit better than the usual something and chips too."

Cons:

• "The manager was extremely rude on a busy day and spoilt the whole outing."
• "However, it could have been handled more politely and less humiliating, right in front of the kids."
• "We wanted to buy our 3-year-old ice cream and asked if it was cheaper to buy 2 scoops in 1 tub or 2 tubs of 1 scoop... the boy on the counter said 'not to play the system and to buy them individually'... as if I was trying to scam the place out of ice cream."
• "Considering the money we spent on entrance and two trips to the cafe, I was disgusted how they treated us towards the end of our visit."
• "We were told in a rather unwelcoming and dismissive tone, that we couldn't, which was fair enough."

Value for Money

Pros:

• "Brilliant for a family day out...a bit pricey but because of Halloween you get two pumpkins and a tractor ride free."
• "The farm is very well maintained and clean."
• "It's always a pleasure going here. We have visited here three or four times now. It is on the more expensive side but is entirely worth it."
• "One of our favourite places to visit! We arrive for 10am and I'm normally dragging the kids away for closing at 4pm, so much to do here."
• "Fantastic value for money! We sometimes find it difficult to find places that have something to entertain all of our children as they are different ages but there was a great range of activities and play equipment at windmill farm which they all enjoyed."

Cons:

• "It's an ok place but is extremely expensive/poor value compared to somewhere like Hatton Country World which is double the price but is also absolutely vast compared to this place."
• "The main problem is the prices of the food, when you pay so much for entry you don’t expect to be charged restaurant prices. I was expecting to pay a little over the odds but touching £7 for a simple jacket potato or sandwich is too much."
• "The food in the cafe is a little expensive. Other than that its top notch!"
• "Very expensive £5.50 for A sandwich and that's the cheapest much better soft play places that are cheaper and bigger."
• "Over priced for what is available. £5 entry per person over 2yrs old."