Slug & Lettuce - Coventry Reviews Summary

Service

Pros:

• "Kieran looked after us fantastically.. Its not easy to be clearly very smiley with a mask on but he was."
• "Jaime who served us was great, helpful and was always there when we needed anything."
• "Had Gabby as our waitress, she was absolutely amazing and so attentive to making sure we got the most out of our time."
• "Great service - seated quickly, provided with food and drink VERY quickly - the bottomless brunch is exactly what it says on the tin … Thanks to our server Smaranda - you made our morning :-)"
• "Made a mistake with my food order and the manageress was brilliant and understanding and refunded my card and even gave us a round of free drinks."
• "We want to give as well a shoutout to Pierre as he is being amazing to us and had a great customer service."
• "We were served by Isra she has had excellent customer service and was very genuine when serving us, did not leave us waiting for drinks and made us feel like we got the full slug and lettuce experience."

Cons:

• "The woman said there were tables but then looked my partner's 8 year old daughter up and down and rudely said that we couldn’t come in with children."
• "Shocking service. Large group booked arrived on time after we bought drinks went to the bar to order dinner and was told there was no stake which half the group wanted."
• "Service was terrible and so was the food."
• "Very rude female bouncer at the door."
• "The service was a bit slow the last time i went the guy behind the bar didnt seem to know much about what he was doing."
• "She was rude and very interruptive."
• "Upon entrance we were seated by the bouncer (rudely interrupting her enjoying a cigarette), we were then ignored by the staff and manager despite being sat next to the kitchen."

Food Quality

Pros:

• "Food was amazing. Drinks were soooo good!"
• "Food was tasty and the ambience was great."
• "Food and drinks good - nice selection and good value."
• "Tried the full english breakfast......now I was hungry, but this was the best tasting english breakfast I've had."
• "Though the deserts were very flavourful."
• "The food came out at a reasonable time and was delicious! I’m a very picky vegan and was chartered for without any issues at all."
• "Food was lovely."

Cons:

• "Definitely over priced."
• "The chips were not good and the tomato looked anemic."
• "The food was bland and just sloppy."
• "The food that was served was dry, overcooked and very overpriced."
• "Wraps were soaking like they'd been frozen bread for the sandwiches was stale and hard and the scones were burnt and then toasted."
• "Food came out and was pretty bland."
• "Terrible food (Basic microwave meals charged at a premium, and a chef who can't cook fries.)"

Atmosphere

Pros:

• "Absolutely lovely, spacious, not too loud, staff was hospitable."
• "Amazing atmosphere, whether it be Club Nights - exciting and upbeat, or weekdays - chilled and pretty."
• "Security lady was very nice and did feel welcome."
• "The setting and atmosphere is quite cosy as well, I was pleasantly surprised by the background music, being quite diverse."
• "The atmosphere here is electric, team are awesome, will go out of their war to make you enjoy yourself."
• "Nice and friendly atmosphere clean plenty of space nice outside area."
• "Atmosphere was fun, lots of BB groups in made for a great afternoon of day drinking!"

Cons:

• "Too noisy! If you are looking for a cozy place where to enjoy a date, a chat with an old friend or anything that requires a conversation....don't go there."
• "It was very poor. Had a pre booked Christmas meal and it was obviously over booked, tables crowded next to each other, music so loud you couldn't hear each other talk."
• "Jesus christ the noise was atrocious. Heavy drinkers were sitting by those who came for an evening meal like myself."
• "Place was very loud and people were throwing up in the bathroom."
• "Unfortunately the atmosphere was pretty much ruined by extremely loud music and customers coming from the bar area."
• "The place was crowded past what was reasonable."
• "Very disappointing and ruined my friends hen do."