Wicked Rims Reviews Summary

Wheel Refurbishment Quality

Pros:

• "The result is amazing, the finish on the wheels is outstanding and it looks great."
• "Really happy with the results, they did a great job."
• "Both times they have done an excellent job and done in very good time."
• "The guys at Wicked Rims fully refurbished the wheels and now all is good as the wheels are sealed and not deflating."
• "Just had all 4 wheels done on my HRV and it's like I have 4 new wheels, not just refurbished, they did exactly what I wanted."
• "Awesome quality - The guys at Wicked Rims just refurbed my 911 Turbo wheels in a beautiful anthracite grey.. stunning finish throughout."
• "The guys have turned this around in ONE DAY! Looks a new car and I’m so grateful."
• "Quality finish and they look after your vehicle whilst it is with them."

Cons:

• "Staff are pretty moody and rude, while refurbished wheels which were to be bright silver are duller than before and have some inclusions and defects."
• "Alloys do have a nice sparkle but only evident in sunshine but colour is duller/darker than before and is a grey rather than silver in my opinion."

Customer Service Experience

Pros:

• "The guys are honest and professional and really care."
• "Very friendly and professional service."
• "Excellent service, really knowledgable and helpful for people who don’t know too much about the process like myself."
• "When I spoke to the owner here, he was polite, professional and very experienced."
• "As always awesome work from the guys here! Really have made these wheels stand out again!"
• "Excellent service with quick turn around! 8 hours and car was ready!"
• "Can't recommended them enough, did an absolutely superb job refurbing and spraying."
• "Fantastic service and value for money."

Cons:

• "I went to several places to get a quote but didn't like the vibe and level of professionalism I would expect."
• "Staff are pretty moody and rude."

Value for Money

Pros:

• "The work and costs were all explained in advance, and they even managed to finish a couple of days earlier than estimated."
• "Very happy, especially when the sun shines on them!"
• "Quick turn around and more than impressed with the price and work!"
• "Amazing value considering the quality and care."
• "Worth every penny. Highly recommended."
• "Great company great communication and very good prices."
• "They are perfectionists and worth every penny. Highly recommended."
• "Top tier service, fast communication. x4 wheels in to be powder coated, respectable price."

Cons:

• "Price is really reasonable as well."

Professionalism and Expertise

Pros:

• "The guys at Wicked Rims know their stuff and have real pride in their work."
• "I am so pleased with the results, my car looks brand new again."
• "Laurent stayed until 8pm working on my wheels on Tuesday evening so I could have my car back ASAP."
• "They take pride in your wheels, as if they are their own."
• "The help and advice was not included in the price but very much appreciated."
• "They are super friendly, very professional and go the “extra mile”."
• "They are in the business because they have a genuine passion for what they do and take absolute pride in their work."
• "Laurent & Co turned a very rough set of BMW split rims into a very tidy set & within a short space of time."

Cons:

• "If you want a quality result, and value your wheels, then you need to take them somewhere where they will be done right."