Birmingham Wildlife Conservation Park Reviews Summary
Category: Wildlife park
Address: Pershore Rd, Birmingham, B5 7RL, United Kingdom
Phone: +441214714997
Rating: 4.4
based on 564 reviews.
Animal Variety and Enclosures
Pros:
"We saw an ocelot, red panda, lynx, pigs, capybara, parrots, tamarind monkeys, porcupines, meerkats and even more!"
"Many animals to see including Meerkats, Red Panda, Ocelot, Lynx, Wallaby, Antelope, loads of different species of monkeys."
"For a small zoo there really is lots to see. From red pandas, meerkats, sloths, varied monkeys, reptiles, otters, ring tailed lemurs and many more."
"A variety of different animals such as monkeys, lemurs, snakes etc."
"All the animals looked healthy and well fed, and the enclosures well maintained."
"The animals were all very happy and comfortable with guests."
"All the animals have good space to roam around."
Cons:
"Some of the enclosures were a little small."
"2nd time visiting with family didn't get to see most animals."
"Unfortunately because we came quite early on in the day most of the enclosures were steamed up and we couldn't see through the glass."
"Very few animals visible... my kids lost interest very quickly."
"Sadly the animals and reptiles are rarely seen."
"Some cages are smelly and not maintained well."
"It seemed to be on change over with some of the enclosures seemingly empty and overgrown."
Value for Money
Pros:
"The playground at the end is good too. Hood value for money."
"Great value for money."
"Very good value for money - family of 4/5 was £20 and we spent 4 hours there (it was cold Feb day, probably would have been longer if warmer)."
"Very reasonable pricing. £7 adults, 3 for under 15's."
"£21 for 2 adults and 2 small children is a great price compared to many other options in the city."
"The gift shop is very reasonable priced as is the entry fee."
"The entry price is spot on for a cheap morning out with the kids."
Cons:
"Very pricey and eating area is too expensive."
"Food is slightly pricey however very good quality and big portions."
"The price for kids meal box a little pricey."
"Price wise, the family ticket is a few quid too dear."
"The cafe area was sooo over priced!"
"Cafe is a little over priced, recommend taking a packed lunch."
"The coffee was the price of barista coffee but from a cheap vending machine, I couldn't drink it."
Facilities and Accessibility
Pros:
"It's fully wheelchair accessible with accessible toilets."
"Lots of paths suitable for prams and wheelchairs."
"The park is very well kept and maintained."
"The toilet facilities were clean and well stocked."
"It's wheelchair and pushchair Friendly so no need to worry about access."
"The place is wheelchair and buggy friendly."
"Easy wheelchair access."
Cons:
"One very steep hill to an enclosure and various breaks in the concrete due to tree roots."
"Trying to use the accessible toilets by the cafe were hilarious."
"The relocation of the slide into the baby area is dangerous I feel."
"Parking was a little difficult as there was a cricket event happening on the day we visited but there's lots of residential streets nearby which you can park on for free."
"Parking not good don't have over flow car park."
"Only issue we had was parking."
"The road in and out of the parking is barely wide enough for 2 cars."
Staff and Customer Service
Pros:
"Staff I spoke to in the cafe taking orders was very pleasant, excellent customer service."
"All the staff are attentive and helpful."
"The current café staff are excellent with children."
"The staff is very kind and professional."
"Staff are very friendly and the animals are interesting."
"Staff on the whole were superb."
"Staff were very friendly."
Cons:
"Customer service was mediocre."
"The staff are miserable, don't say hello or smile, and basically let things down."
"Staff let the place down because they seemed as if they couldn't be bothered. We'd booked online and they didn't even check our tickets!"
"The staff were very ignorant and shut the kids play area."
"Disappointed that the on-site staff don't engage with guests."
"Food choice is a bit sparse and the staff were too busy talking to each other than serving."
"The Restaurant lets it down - poor service and could do with smiling when dealing with customers."