Birmingham Wildlife Conservation Park Reviews Summary

Category: Wildlife park

Address: Pershore Rd, Birmingham, B5 7RL, United Kingdom

Phone: +441214714997

Rating: 4.4
based on 564 reviews.

Animal Variety and Enclosures

Pros:

  • "We saw an ocelot, red panda, lynx, pigs, capybara, parrots, tamarind monkeys, porcupines, meerkats and even more!"
  • "Many animals to see including Meerkats, Red Panda, Ocelot, Lynx, Wallaby, Antelope, loads of different species of monkeys."
  • "For a small zoo there really is lots to see. From red pandas, meerkats, sloths, varied monkeys, reptiles, otters, ring tailed lemurs and many more."
  • "A variety of different animals such as monkeys, lemurs, snakes etc."
  • "All the animals looked healthy and well fed, and the enclosures well maintained."
  • "The animals were all very happy and comfortable with guests."
  • "All the animals have good space to roam around."

Cons:

  • "Some of the enclosures were a little small."
  • "2nd time visiting with family didn't get to see most animals."
  • "Unfortunately because we came quite early on in the day most of the enclosures were steamed up and we couldn't see through the glass."
  • "Very few animals visible... my kids lost interest very quickly."
  • "Sadly the animals and reptiles are rarely seen."
  • "Some cages are smelly and not maintained well."
  • "It seemed to be on change over with some of the enclosures seemingly empty and overgrown."

Value for Money

Pros:

  • "The playground at the end is good too. Hood value for money."
  • "Great value for money."
  • "Very good value for money - family of 4/5 was £20 and we spent 4 hours there (it was cold Feb day, probably would have been longer if warmer)."
  • "Very reasonable pricing. £7 adults, 3 for under 15's."
  • "£21 for 2 adults and 2 small children is a great price compared to many other options in the city."
  • "The gift shop is very reasonable priced as is the entry fee."
  • "The entry price is spot on for a cheap morning out with the kids."

Cons:

  • "Very pricey and eating area is too expensive."
  • "Food is slightly pricey however very good quality and big portions."
  • "The price for kids meal box a little pricey."
  • "Price wise, the family ticket is a few quid too dear."
  • "The cafe area was sooo over priced!"
  • "Cafe is a little over priced, recommend taking a packed lunch."
  • "The coffee was the price of barista coffee but from a cheap vending machine, I couldn't drink it."

Facilities and Accessibility

Pros:

  • "It's fully wheelchair accessible with accessible toilets."
  • "Lots of paths suitable for prams and wheelchairs."
  • "The park is very well kept and maintained."
  • "The toilet facilities were clean and well stocked."
  • "It's wheelchair and pushchair Friendly so no need to worry about access."
  • "The place is wheelchair and buggy friendly."
  • "Easy wheelchair access."

Cons:

  • "One very steep hill to an enclosure and various breaks in the concrete due to tree roots."
  • "Trying to use the accessible toilets by the cafe were hilarious."
  • "The relocation of the slide into the baby area is dangerous I feel."
  • "Parking was a little difficult as there was a cricket event happening on the day we visited but there's lots of residential streets nearby which you can park on for free."
  • "Parking not good don't have over flow car park."
  • "Only issue we had was parking."
  • "The road in and out of the parking is barely wide enough for 2 cars."

Staff and Customer Service

Pros:

  • "Staff I spoke to in the cafe taking orders was very pleasant, excellent customer service."
  • "All the staff are attentive and helpful."
  • "The current café staff are excellent with children."
  • "The staff is very kind and professional."
  • "Staff are very friendly and the animals are interesting."
  • "Staff on the whole were superb."
  • "Staff were very friendly."

Cons:

  • "Customer service was mediocre."
  • "The staff are miserable, don't say hello or smile, and basically let things down."
  • "Staff let the place down because they seemed as if they couldn't be bothered. We'd booked online and they didn't even check our tickets!"
  • "The staff were very ignorant and shut the kids play area."
  • "Disappointed that the on-site staff don't engage with guests."
  • "Food choice is a bit sparse and the staff were too busy talking to each other than serving."
  • "The Restaurant lets it down - poor service and could do with smiling when dealing with customers."

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