sketch Reviews Summary

Atmosphere & Decor

Pros:

• "The space itself is unique and immersive."
• "The atmosphere is chic, modern and genuinely unique."
• "The neon lights gave a bit of a 90's electric vibe (which I loved)."
• "The interior design is captivating and unique, with every corner presenting something interesting and unexpected."
• "The entry was was decorated as a winter wonderland; we felt like we were in Narnia."
• "The atmosphere in this restaurant is breathtaking."
• "The atmosphere was very warm and cozy."

Cons:

• "Now it just feels like a theme restaurant without a real cohesion."
• "The decor is OK, very querky and different, is an acquired taste, gives the room a little deadly weird feeling to be fair but everyone's taste here is different."
• "While I abhor the tea room’s remodel from unique pink to dingy orange."
• "The Gallery ambiance is ok - it was stuffier than I imagined."
• "The room we sat in had these red laser light that intermittently shone into ones eyes."
• "Domed ceiling means it's hard to hear and have a conversation."
• "The atmosphere was a vibe, it’s very lively… you can hear how loud the music is within the video I posted and the place is generally full of young people…"

Service

Pros:

• "Service was spectacular."
• "Service is like for royalty!!"
• "A wonderfully friendly sommelier greeted us at the start of our meal and recommended wines to suit our individual tastes without hesitation! Service was truly exceptional throughout."
• "The staff was so friendly and attentive from the moment we walked in to the time we left."
• "The staff's accommodating nature, especially considering there was a party taking place that night."
• "The service provided by Marco was outstanding, he was very friendly, attentive, knowledgeable."
• "Every staff member we encountered was attentive, patient, knowledgeable, and served with a flourish--especially the champagne."

Cons:

• "It was impossible to flag a waiter down and when we’d finally get one and ask for water or side plates, we’d never receive them."
• "Service was a bit lacking for the price charged."
• "Had to ask for the bill multiple times."
• "Service overall was very slow, particularly when we were finished and trying to pay for the bill, I had to go up to the bar and wait for several minutes before someone could help me and it was not crowded that night."
• "It was hard to talk to staff as you would get their attention only for them to brush you off without a 'one second'."
• "The waiters and waitresses were very busy so unless we asked for them, otherwise they won't really check each table."
• "The service was very slow. While the other workers were kind and helpful, our primary server did not make us feel welcome at all."

Food Quality

Pros:

• "Oysters and fish were really fresh, loved all the dishes and atmosphere."
• "Food was excellent and some options were fairly spicy in a good way."
• "The food was delicious and the atmosphere and ambience was amazing."
• "Everything about the food was delicious, the atmosphere was so cool, the seating comfortable, live music, and I never felt rushed with the exceptional service."
• "The food was excellent and very tasty."
• "The food was amazing too!"
• "The food was delicious and creative."

Cons:

• "Ridiculously overpriced, mediocre food."
• "The eggs and pastries, on the other hand, were not that good."
• "Food was massively over priced- arrived lukewarm and very small portion."
• "The food is ok, 3.5 ⭐."
• "The food was subpar."
• "The lobster bisque tasted only of cream with three kinds of tasteless rice throughout, not even a hint of lobster."
• "The portions were comically small and completely devoid of any flavor."

Value for Money

Pros:

• "Definitely on the pricier side but it’s an experience you will never forget!"
• "The cost of the meal is high (think easily £100 per person), however the quality of the food is top notch and worth every pence."
• "While the bill came out in the £300-400 range for 2 people we thought it was exceptionally good value."
• "£160 for a satisfying dinner was value for money."
• "Despite the high price it is all you can drink tea. Totally worth the experience."
• "Although a bit pricey you pay for the excellent service and experience."
• "Expensive but definitely worth it."

Cons:

• "Afternoon tea for 3 + the least expensive bottle of champagne cost $450 or £380."
• "Quite disappointing as this was a 50th birthday gift treat which we were looking forward to."
• "I'm not sure I will visit again because this place is more of a try it once for the novelty of it place."
• "We had to pay extra for getting a bottle of bubbly water which we had understood would be included in the price."
• "INSANELY overpriced. I would not go back."
• "Really disappointing afternoon tea experience with awful service."
• "Overall the meal felt like a money grab so people can say they have been to a Michelin 3 star."

Unique Features

Pros:

• "The ballerina in The Glade was a magical touch."
• "As we were talking at the table and enjoying our cocktails the music changed and a surprise performance happened."
• "A real life ballerina dances around the restaurant intermittently, violins play current music."
• "Don’t miss going to the restroom. Worth the visit."
• "Make sure you visit the toilets, they’re truly out of this world."
• "You must visit the pods for a hilarious (and kind of bizarre) restroom experience."
• "With live performances (string trio and ballet dancers dancing through the restaurant)"

Cons:

• "The toilet is interesting but it's more for taking pictures not very practical."
• "To be real, no one is coming here for the food. It's the ambiance and maybe the unique bathrooms that get people."
• "Only good for taking IG pics in the iconic bathrooms."
• "Obviously, the bathrooms are unique and are another highlight of eating here."
• "The bathroom was very cool but not comfortable."
• "The bathroom was off course the must go to get your instagrammable photos."
• "Even around the artistic egg shaped lavatories."