Ollie's House Restaurant (Chelsea) Reviews Summary

Staff Service

Pros:

• "The service is excellent and welcoming! All staff are so friendly and carry a big smile."
• "The staff were extremely friendly and my baby took a shine to all members of staff."
• "Not only were the staff super accommodating to our needs, the service was beyond excellent."
• "The staff were so friendly too, especially the man who I presume to be a manager?"
• "The entire staff was very helpful and fast with the service. Great and tasty food!"

Cons:

• "The service was extremely slow and the person after us got their food quicker."
• "However, the service was terrible both times we visited this restaurant."
• "Service was non-existent. Food came 1 hour late and up to 50 minutes apart between our party."
• "The service was painfully slow, though very friendly once we finally managed to catch somebody’s attention."
• "Very disappointed with the service. We waited for over an hour before we received our food."

Atmosphere and Decor

Pros:

• "The atmosphere was chilled and relaxed and made you feel like you were on holiday."
• "The atmosphere, excellent customer service, the signature brunch dish was amazing, good coffee."
• "Beautiful place! Very nice and relaxing atmosphere."
• "The atmosphere in here is reason alone to come check it out. Looks straight out of a Greek island!"
• "Absolutely amazing New venue in London. Decor is to die for, so thought through."

Cons:

• "But as a restaurant and unfortunately being seated right next to the speaker it meant that I couldn't have a conversation at all."
• "The service and food is great, but the music was far too loud, couldn't even hear the person opposite me."
• "Loved the atmosphere. However, we asked if the soy noodles had any peppers in it, our waitress said definitely not. Our food arrived and guess what!? A bunch of peppers in the noodles."
• "Nice enough decor but the coffee, food, and speed of service massively let it down."
• "Seating was comfortable. With so many hard surfaces around us to affect the acoustic, it was sometimes hard to hear each other speak."

Food Quality

Pros:

• "Ordered an egg Benedict. It tastes quite nice and goes well with the Hollandaise sauce."
• "The food was super delicious and as a big group of 22 people, we all felt so comfortable."
• "What a lucky find! This place was gorgeous and the food was even better."
• "The food its very tasty and Indonesian (Balinese), Thai cuisine."
• "For lunch, I had Chicken Katsu. The sauce was absolutely amazing, you can taste the freshness in all ingredients."

Cons:

• "The ceviche as a starter might as well have been avocado with some tuna sprinkle on top. That was pretty disappointing and overpriced for the dish."
• "The desserts 'the cheesecake and the lemon pot' were below the expectation unfortunately."
• "The service was extremely slow and the Rice with chicken was hard."
• "Rice underdone so crunchy. Too much kicap manis in the rice so was on the sweet side."
• "The food was very bad! The chicken was missing when served. We have sent the dish back, asking to add the chicken again and it came back with very hard and dry pieces of chicken."