Thai n Pie Stepney Reviews Summary

Customer Service

Pros:

• "The customer service is excellent and what made me give an extra star."
• "The staff went above and beyond to ensure we were comfortable and happy and the food was amazing."
• "Great staff, good ambience, decent price, good food, family friendly."
• "The customer service from waiters was excellent, but food was not of good quality."
• "Young Asian waiter, really nice, friendly and helpful, clearly displays Customer service."
• "The service was also phenomenal- the servers were friendly and made our visit memorable :)"
• "Customer service was great, staff were very caring and attentive."

Cons:

• "Customer service needs reviewing for improvement."
• "The staff there where very ignorant and rude and couldn't really understand english well."
• "Service was a little slow and no way to ask the staff for anything."
• "The waiter was quite rude to me, and he was biased to other female customers."
• "The service was terrible, they brought us the food without cutlery and without drinks."
• "Your staff ruined my whole experience because of his arrogance."
• "The staff was unhelpful."

Food Quality

Pros:

• "Best Thai food in East London! Spring rolls are delicious, very big, so even 3 of them fill you up."
• "The Tom Kha Gai soup and Chicken Green curry with coconut rice: absolutely delicious!"
• "The food was super fresh and cooked to perfection."
• "The Thai food was perfect."
• "Authentically delicious Thai Food we enjoyed as a family!"
• "The food was absolutely delicious everything we ordered was so tasty and full of flavour!"
• "All the products were fresh and the dishes had the warmth of home-made food."

Cons:

• "Food has gone downhill."
• "When I ate in, the portion was really small and was disappointed."
• "Second time I tried this place... the Pad Thai, and it was bland and nothing like a proper Pad Thai."
• "Got food poisoning after having a curry and the egg fried rice."
• "The red curry was ok, but there was way too much curry for the amount of vegetables."
• "The chicken satay came covered in peanut sauce, but the sauce itself just tasted like a peanut paste."
• "The Thai food was not nice at all."

Payment Options

Pros:

• "We couldn't believe how cheap it was for the quality of food and the amount you got as they are good portion size."
• "Great food for a good price (32 GBP for 2 - two mains & 2 drinks)."
• "I've eaten here for under £20 per person."
• "Food was delicious for very reasonable prices."
• "The menu offers a wide variety of mouth-watering starters and mains with very reasonable pricing."
• "Price was reasonable and would highly recommended this restaurant."
• "The food was great."

Cons:

• "Downside: They only accept cash! a card machine would be much appreciated :)"
• "It’s a shame cash only and this day and age no hand wipes…."
• "The restaurant does not take payments by card so we had to walk all the way to Tesco in the COLD and the RAIN."
• "Foods were absolutely fantastic but they need to think about the source of Pie, that didn't taste very good compare to other foods. Service was good but one thing i wasn’t happy about was they weren’t accepting card payment."
• "Also we were only told after our entire meal that it’s cash only which was highly inconvenient."
• "It's very inexpensive for businesses to take cards these days and not doing so for a restaurant of this type is inexcusable."
• "AND THEY TAKE CASH ONLY NO RECEIPT NO CARD PAYMENT."