Nonnas Kitchen Reviews Summary

Food Quality

Pros:

• "Exceptional food, service with a smile, and VERY clean bathrooms."
• "never had such delicious, fresh authentic Italian food!"
• "The meals were absolutely superb."
• "Food was delicious and fresh."
• "The food is outstanding."
• "The food is totally amazing hot fresh home cooked with loads of wonderful flavours."
• "Absolutely wonderful Restaurant. The food was delightful (risotto and pizza)."

Cons:

• "To the management I’d seriously review the takeaway food you are selling as this was pre-proportioned microwaved frozen rubbish."
• "Calazone was not as good as I had hoped, and was not filled as generously as others that I have had."
• "Ordered the sausage and mushroom pasta (can't remember the exact name) it was completely bland and disappointing."
• "The food was mediocre."
• "Massively overpriced. £16.50 for a small sausage with 4 pieces of potato and 2 runner beans."
• "Not overly impressed with the food."
• "Pasta was dry like a cheap ready meal and the pizza was soggy."

Service

Pros:

• "The waitress cared for allergies, and swapped things out for me which I really appreciated."
• "The staff are totally amazing and very attentive."
• "Staff are brilliant and constantly ensuring you are happy."
• "Fantastic restaurant and very friendly staff."
• "Staff were all attentive and keen to please."
• "The manager and chef personally came over to apologise, which we thought was lovely."
• "The staff however were very friendly but slow."

Cons:

• "But the D.J. had the music 🎶 🎶 on far too loud he should of turned it down a bit we all couldn't hear ourselves speak."
• "Staff forgot things a few times and could've been a bit warmer."
• "Then they came and gave me my bill without even asking if we wanted dessert."
• "Service was really slow and they were constantly bringing the wrong stuff to our table."
• "Service at table good however after service not good."
• "Service was awful waited over an hour for our bottle of wine then had to go to the bar to actually ask for it."
• "Waited 2hours and 20 mins for the main course to arrive after waiting an hour and a half for the starter."

Atmosphere

Pros:

• "The whole atmosphere and experience takes you to Italy."
• "the atmosphere is just right."
• "A great place for families and large groups."
• "Excellent food in a warm, family style atmosphere."
• "Absolutely beautiful place inside and outside, the food was amazing and so tasteful."
• "Fun and family friendly atmosphere with a homely vibe."
• "The place is comfortable and very family friendly."

Cons:

• "One issue we had was the 2 tables of 'Travellers' that were there."
• "They jam so many tables in and leave very limited room to dance or stand up, so can get a bit claustrophobic."
• "The DJ needs to update his music or at least stop only playing the music he likes."
• "Restaurant is laid out like a school canteen."
• "The place gets very claustrophobic when they have an entertainer, and there is no parking so you'll have to walk to a car park or on the high street parking, if available, not great for people with disabilities."
• "However it was a bit small inside."
• "A big negative is there is absolutely no parking - you have to park in a car park or on the high street - so anyone with disabilities, unless you're dropped outside first, this isn't ideal."

Value

Pros:

• "Really affordable prices with generous portion sizes."
• "Qualify of food is great and the food offered is great value with a lot of choice."
• "All the Italian classics and decent enough prices."
• "Great food, very relaxing place to eat and reasonably priced."
• "They don't add a service charge to the bill which I always appreciate."
• "Fantastic food."
• "Would definitely recommend."

Cons:

• "Food was tasty but there was a big gap in portions."
• "Food great but way too expensive."
• "Even with 40% off was not worth the money at all."
• "For the price of spag bowl (£13) you can buy something far superior down the other end of the town.."
• "Overall the experience was an expensive one, much more that Red Lion / Amici Who offer a similar service with better food at more attractive pricing."
• "It's a good night out if you don't mind average tasting food, could be a lot better if they had more choice on the menu."
• "This was actually disgraceful... They sent a meal that was clearly a Sainsbury's ready-meal."