Gusto Italian Reviews Summary

Category: Italian restaurant Birmingham

Address: Unit 10, The Grand Hotel, Colmore Row, Birmingham B3 2BS, United Kingdom

Phone: +441212002400

Rating: 4.2
based on 271 reviews.

Food Quality

Pros:

  • "The food was cooked well and the menu was inventive."
  • "Our server was great, and so was everyone else we spoke to."
  • "Food was lovely, between the three of us we had, antipasti sharing board, aranchini, duck, seabass, romesco pasta, affrogato and creme brulee, all of which was delicious."
  • "The food was fantastic. Every dish was just superb."

Cons:

  • "The scallops were rubbery and cold. The creme brulee was not caramelised."
  • "The mushroom fettuccine was overpowered with garlic."
  • "The food was okay, well presented but nothing special."
  • "Was ok food was mis and hit I had Sunday lunch the veg was like warm as was the meat."

Service

Pros:

  • "We love this Italian restaurant in Nice, the eldest waitress was amazing."
  • "Friendly greeting upon entry seated right away, our server was excellent so friendly and engaging didn't have to wait for service at any point."
  • "Our waitress Louise went above and beyond to make sure we were happy and enjoyed our night."
  • "Our server was excellent. Thank you."

Cons:

  • "There was also a 12.5% service charge for ordinary service."
  • "Waited an hour for our food. Considering we arrived at 3 we didn’t leave until 5:45 due to slow service."
  • "We were in a rush to pay our bill. There were no staff members around to be seen, there was at least a 15-minute window in which no staff members were present in the dining area."
  • "Really disappointing experience. I came to Gusto on a Thursday afternoon for lunch, firstly we had to wait around 30 mins for our food."

Ambiance

Pros:

  • "The atmosphere was beautiful! The area we had sat was underneath the olive tree which made awesome photos!"
  • "A very popular and lively restaurant with excellent food and service and our daughter had a free prosecco as she had graduated."
  • "Great place, cosy, intimate lighting and modern decor."
  • "The interior is appealing and it has a festive vibe."

Cons:

  • "Bit chaotic on a Saturday night."
  • "A great place for celebrating maybe not so good for a quiet dinner."
  • "However, the make your own pizza was great fun!"
  • "The atmosphere is far from a kids friendly atmosphere."

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