Cafe Sol Reviews Summary

Food Quality

Pros:

• "They also do meal deals at lunchtime on the weekends that are really great value."
• "The 3 of us decided to have ribs and they were huge and very delicate so we enjoyed it a lot."
• "Really tasty food too!"
• "However the nachos were amazing."
• "The food was very nice would come back again."
• "The food is always excellent and I highly recommend the nacho starter."
• "The food and the cocktails are amazing."

Cons:

• "Also the standard of the food is not what it used to be."
• "The food wasn’t what I remember it being like before the pandemic. The portions are smaller and there less ingredients."
• "Not very tasty food, either it looks good."
• "The food looked like typical Mexican dishes but lacked in taste."
• "However, today we were faced by small portions, which were badly cooked, dry and significantly overpriced."
• "The food itself wasn't that great, especially on my enchiladas - there was cheese on top everything e.g. beans rice and on the actually wrap."
• "Food- as a Mexican, it tastes NOTHING like home."

Service

Pros:

• "Came here with my friends for dinner. Was a bit late for my reservation but the staff was so nice and understanding."
• "Some members of staff was very helpful when I ask about braille menu."
• "Staff are fabulous and always seem to be cheery and friendly."
• "With Friendly attentive staff at hand."
• "The customer service is fantastic and they always have a welcoming and friendly smile."
• "The staff were friendly and helpful."
• "The staff are professional and very knowledgeable which is always great when deciding what to have to eat."

Cons:

• "Cafe sol should be embarrassed and ashamed and management should have a serious review of staff."
• "Waiters didn’t have a clue what was going on and I could’ve left without paying the incompetence was that high."
• "Very very rude staff and security."
• "From the bouncers not wanting to let us in for the colour of our skin, making up excuses."
• "Service was awful, mangers attitude awful in fact disgusting."
• "The waiter wasn't attentive he took long to take out orders and forgot the table water whilst waiting for our food."
• "Our waiter gave us lots of wrong information about drinks offers and menu options."

Atmosphere

Pros:

• "It was a relax, chilled environment."
• "Nice eating area outside where you can sit and eat and watch the world go by."
• "Casually dressed or dress up choice is yours."
• "It's spacious, got good food and good drinks."
• "Warm music."
• "The atmosphere is wonderful, it has a Spanish/Latin American feel to it which I'm really into."
• "Great location and very easy to reach using public transport."

Cons:

• "So busy at night, music kept cutting out and the bouncers were so rude."
• "A little on the dark side (they could do with more lighting if you like to see what you're eating)."
• "The actual decor of the restaurant is very shabby, there's only one main central at the front of the restaurant the back part is very dark."
• "All to pay £10 to get into a little sweat box."
• "For somewhere that was quiet the waiter(s) did not pick up on the body language for drinks/the bill ect.... think the restaurant side is seriously lacking."
• "Smoking area jam packed filled with human chimneys."
• "Awful place, disgraceful customers and behaviour, venue turns into a cheap night club late at night."

Value

Pros:

• "What's good is that they offer a lunch special for about £7, so you can get a main and a drink which is completely enough."
• "Particularly like the piña colada and quesadilla."
• "Good, affordable Mexican fayre."
• "The drinks were reasonably prices, and they did do 2-4-1 which is always an extra treat."
• "All the items on the menu are very tasty, are cooked well, and are very reasonably priced compared to the competition."
• "Tasty food. Good prices. Generous portions."
• "Wouldn't say food is cheap, but equally not overpriced either."

Cons:

• "Just waste of money."
• "All of us received reheated microwave food that it’s dreadful."
• "Nachos...awful... soggy not nice at all."
• "Worst meal I’ve had from Cafe Sol and I’ve been coming here for over 10 years. Nachos tasted stale and the beef mix was stone cold."
• "Food tasted microwaved.. cheese boiling from the plate..."
• "Starters and Mains were tasteless. No memorable flavours."
• "I don't think I've ever received such a bland excuse for a dish in my life."

Management and Policies

Pros:

• "The manager and his team are always very welcoming and we have a great time, so keep returning, THANKS!"
• "We have our work Christmas Party here every year and around 28-30 of us are well fed and a great variety of drinks served."
• "Ben the doorman was so nice and helpful on providing us with a table."

Cons:

• "Strange management team insisted cloak room was open which was in fact a lie and were thoroughly unpleasant during the whole experience of the stolen items."
• "Discriminatory place! Very disappointed."
• "Bouncers are aggressive and discriminatory without reason."
• "As a black individual i would never go to this club. This place is racist."
• "Terrible experience on 26th march, Me and two friends went there last night... Disgraceful treatment for customers as we were obviously racially profiled."
• "The most racist establishment in the UK."
• "They have the shittiest bouncers, that make their own rules."