Bottegino's Reviews Summary

Atmosphere

Pros:

• "The setting is lovely with a great atmosphere which makes you feel comfortable."
• "A Christmas float came past outside. It really boosted the evening and was lovely to see."
• "A great atmosphere."
• "The set up and layout was brilliant! They have beautiful lights above the tables too."
• "Always a friendly welcome and a great atmosphere."
• "Great atmosphere and friendly attentive staff."
• "The place is lovely and clean and always has a great atmosphere."

Cons:

• "The restaurant is lacking a bit in atmosphere."
• "Acoustics really not good always noisy."
• "Atmosphere was also lacking :("
• "It was very busy and felt like a cattle market."
• "The decor and layout are a little clinical for me."
• "Being seated in the centre of the restaurant can feel uncomfortable and the noise level can be very loud."

Service

Pros:

• "The staff still as friendly and welcoming as always, we will return very soon, thank you Botteginos for making our visit stressless."
• "The staff are really polite and helpful."
• "Fantastic service from John and the team."
• "Service was good and you are not rushed."
• "Service quick and friendly."
• "The service we had was wonderful, very attentive!"
• "Staff very friendly, prompt service."

Cons:

• "The service is a bit slow."
• "I wait 10 min to be served in the end we ask someone to take order."
• "Within 2 minute of seating our original drinks order was lost."
• "Poor service. Waiting staff running around looking like they haven't got a clue where they are or what they are supposed to be doing."
• "Sevice couldnt get the order correct...received 3 different tables orders and took 4 attempts to ask for the bill."
• "Had to ask for the bill 3 times, which took 45 minutes."
• "Disappointed waited 1 hour 20 mins for 4 slices of pizza we asked for water and we got ignored by 2 staff members."

Food Quality

Pros:

• "The food was amazing with plenty of choice catering for vegans and gluten free too."
• "Great food and drinks."
• "Food was absolutely amazing!"
• "The pizzas are generous on toppings from our experience."
• "Food was tasty and portions generous."
• "The meal was delicious."
• "I had a fantastic pizza (one of the best I have ever had!)"

Cons:

• "It is a shame that this doesn't taste like traditional Italian food anymore."
• "Poor quality sea bass and sea platter."
• "The food was disgusting; flavorless and cheap tasting."
• "Mediocre food. All staff were looking totally and utterly miserable."
• "The taste, look and texture of the 'Fish of the Day' in breadcrumbs was exactly the same as frozen Birds Eye or Youngs."
• "The food was so bad we turned down the doggy bag to take it home."
• "Food very mediocre."

Value

Pros:

• "£13.95 for starter and main."
• "Prices for set menu were very reasonable."
• "Despite a fixed price menu you still get a good choice."
• "Early evening deals and 2 courses for less than £10 made this excellent value for money."
• "The offers they have there are also very good if you are on a tight budget but want a bit of a treat."
• "Very generous portions and reasonable prices."
• "Food was great, portions were generous, and the price is cheap."

Cons:

• "Prices were expensive for what you get."
• "We ordered a cocktail which was out of a tap !!! Not hand made at £9 a glass REALLY !!"
• "14 quid too, disgusting."
• "Food was fine, but a bit pricey for what it is, especially at lunch time."
• "It’s slightly pricey compared to some places and I’ve had better quality food for the same price elsewhere."
• "Insanely priced for the poor quality main course."
• "The new menu doesn't show any prices!"

Health & Safety

Pros:

• "It was a very relaxed atmosphere whilst abiding to social distance."
• "Nice and clean, plenty of hand sanitizer, lovely friendly staff."
• "Plenty of parking in the retail park behind the restaurant."

Cons:

• "None of the staff was wearing a mask and the place was packed."
• "We ordered from the menu and then we both got sick the next day, because the food was deteriorated."
• "Only thing I fault is the toilet seats in the ladies were all broken."