Viet Soho Reviews Summary

Food Quality

Pros:

• "The food was amazing and freshly prepared, and the staff was super friendly and welcoming!"
• "The food here tastes awesome, authentic Vietnamese, light, tasty and fresh."
• "The Beef Pho was very very good, probably the best I've ever had."
• "Speaking as someone who knows Vietnam well, this is the closest you will come to Hanoi style Pho in London."
• "Food is always fresh and flavourful, with generous portions,"
• "The food tasted truly amazing"
• "Delicious food, quite authentic taste"

Cons:

• "The rare sirloin beef pho was not rare or tasty and it was cooked more well done."
• "Not authentic at all."
• "Disappointing bowl of beef Pho, the broth isn't tasty or deep in flavour - even the big chain Pho does it better."
• "The soup of beef pho was tasteless, like water and might be put with much MSG."
• "Pho broth was weak with a strong taste of aniseed MSG and not much else and full of western vegetables like broccoli and corn.... Not authentic at all."
• "The Pho was quite insipid and the garnishes we were given rather mean."
• "It's a nice little restaurant but the pho was like missing something."

Service

Pros:

• "The staff went out of their way to make us feel welcome and help us celebrate my friend's birthday!"
• "All the staff are very helpful and friendly."
• "The service is great - thank you very much! :)"
• "The service was also very quick, so it was a great stop to get a quick delicious bite before the shows!"
• "The service is quick, direct and very helpful."
• "Excellent customer service from the team, I was especially impressed with Mai who showed such a warm hospitality."
• "Staff are extremely friendly and smiley and make you feel welcome."

Cons:

• "All the staff was very friendly, but our waitress was a little bit lost the whole time and had big trouble answering our questions..."
• "But there are not customer quality in this restaurant. Rude staffs point out customer's food taste and they do gossip customer's behavior in their small open kitchen even they charge 10% of service fee."
• "when it gets full since there is only one waitress she may forget things (my drink)"
• "Food was good but the staff were weird about the BYOB situation. We brought a bottle and were charged £5pp to have a glass, which is fine except they wouldn't even open or chill it."
• "The service could use a bit of work but they are always so busy in there."
• "Staff very very unhelpful."
• "The service is really poor, maybe because the visit is during a busy hour."

Ambiance and Atmosphere

Pros:

• "The restaurant does give off the vibe that it's family run and has quite a 'homey' feel."
• "It is a small canteen style place, with friendly staff. Cosy and affordable."
• "The restaurant is extremely clean and has a buzzing atmosphere and the team are friendly."
• "Cool and casual atmosphere."
• "The restaurant has an excellent vibe"
• "It's a family run business in the heart of Soho!"
• "It's a very family-friendly ambiance."

Cons:

• "The premises is incredibly small."
• "It was very noisy but food came fast."
• "It was super noisy with people having a good time and chatting, but being the only non-Asian customers was pretty reassuring it was going to be good."
• "Not good if you like space though. I gave 1 less star due to space. I had 10cm either side of my table to the next table."
• "It is a tiny place though and it can get pretty packed."
• "The only minus is quite too loud..!"
• "Disappointed, weak soup, pretty tastless and the bean sprouts weren't that fresh."

Value

Pros:

• "I've been coming here for a couple of years, with the good food, great prices and cheap/no corkage."
• "A great place for inexpensive pho and BYOB."
• "Pleasant surprise finding this place in London. Cheap prices and the Pho was amazing."
• "Delicious food for a reasonable price,"
• "Considering they haven’t increase the price since 8 years ago, the £1 price increase is totally justifiable."
• "A stones throw from the tourist trap of china town. This is authentic Vietnamese food at sensible prices."
• "Price-wise and quality-wise, best in Soho and Central."

Cons:

• "Was 5*, but giving 4* due to the insane corkage prices last night."
• "Note, if you want to take a bottle of wine it will cost £5 *per person* corkage charge."
• "No alcohol is served and the BYO cork fee is quite expensive (£4 for each bottle of wine and £1 for each beer)."
• "Furthermore, I also really dislike the fact that a 10% service charge was added to the bill, when the service was not very good."
• "Pho's have gone up to £9.50 so with tip it's £10.45. Hardly any herbs provided on the plate and a dry hard piece of lime."
• "The only vegetarian main dish was a pad THAI). I had the Special Pho - the meat was low grade baloney and the prawns were flat in shape and tasteless."
• "Let downs - air con wasn’t working, and they write the bill, instead of printing one. Very old school and frankly, ridiculous."