Dental Beauty Bow Reviews Summary

Staff Behavior & Professionalism

Pros:

• "As a very nervous patient, I can honestly say that if it wasn't for the lovely friendly girls on reception to the dentist and not forgetting Terri and Jessica (hygiene) I wouldn't attend a dentist."
• "The staff in this dentist are unbelievable, so kind, friendly, caring, even the nurse chatted to me in a cafe and was just as kind even though she wasn't at work!!!"
• "Friendly, most helpful and top service!!! Highly recommend Tim and Matilda, treated with professionalism, care, and reassurance!!!"
• "Staff were super professional and warm and made me feel very comfortable."
• "The staff at this dental practice are outstanding.....so friendly, professional and highly skilled."
• "Every one of the staff is wonderfully polite and professional and make you feel at ease from the word go right through the process."

Cons:

• "Very very poor service. There is a lady called Maggie at the reception who came across with typical fake pleasantries."
• "The lady (Jessica - according to their website) that was going to carry out the clean and polish became aggressive like she was doing me a favour by cancelling."
• "First of all, both the receptionist and the dentist gave me conflicting information on the treatment options which was very unprofessional."
• "Money driven practice with sales staff as receptionists."

Service Quality & Treatment

Pros:

• "Dr. Will, one of the best in my opinion. He treated me with care, patience, and consideration."
• "I've always had the opinion that a root canal was painful but this soon changed after my visit."
• "The dentist and nurse were equally as good and my teeth look better now than before I chipped them!"
• "Had a tooth extracted and did not feel a thing!"

Cons:

• "When I eventually saw her, the whole process felt very rushed. She delivered very bad news to me and offered no course of treatment or advice."
• "Came here for teeth whitening and came to regret it."

Appointment & Responsiveness

Pros:

• "This time last week my back double tooth cracked, and the dentist was closed, l emailed Jessie and she made an appointment for Monday!!"
• "Got an appointment online in 5 minutes. Consultation, x-ray and extraction on the same day. No pain!"

Cons:

• "I was 10 minutes late due to heavy traffic during the rush hour so they cancelled my appointment for a clean and polish."

Facilities & Environment

Pros:

• "Dental Beauty have very nearly finished a complete upgrade to the premises and consulting rooms. Very smart!!"
• "Parking is no problem in the Roman Road if you avoid market days."

Cons:

• "This Dentist must have changed over time! I would not recommend this Dentist."

Prices & Costs

Pros:

• "Good prices for the services. Thoroughly recommend."
• "The charges are very fair and clearly explained before treatment."

Cons:

• "I was moving house a couple of weeks later so decided to get a second opinion from a dentist at my new location. He did x-rays and inspected my teeth and said that, in his opinion, I don't need any fillings at all."
• "As I was a private patient I paid £130 for one filling however, when I went home I discovered that it doesn’t match the colour of the rest of my teeth at all."

General Recommendation & Overall Experience

Pros:

• "Would definitely recommend and have already booked for a return check up."
• "I recommend without reservation."

Cons:

• "I don't trust them at all."
• "Don't come here. It seems they are only interested in money."