Dog & Partridge Reviews Summary

Service

Pros:

• "The service is good with the waiting staff always available to take your drinks orders at your table with a smile."
• "Service & staff were exceptional, as was the food offered."
• "Staff are friendly and good at what they do."
• "Served by cheerful, polite and helpful staff for whom nothing was too much trouble."
• "The staff were extremely professional and friendly."
• "The staff were friendly and atmosphere pleasant."
• "Staff are really good and friendly."

Cons:

• "We had to fetch the waiting staff a couple of times, they seemed to have forgotten us."
• "Took an age to be served."
• "The whole evening was spoilt by poor service."
• "Poor service and food was disappointing."
• "Gorgeous building and food, but very disorganised customer service, chaotic."
• "Service was slow, it took an hour from ordering to actually eating."
• "Service was friendly and helpful, just a bit slow."

Food Quality

Pros:

• "Good size portions and with the price. All well cooked and delicious."
• "Food amazing, best roast dinner I have ever had."
• "Always had a fantastic meal."
• "Food was decent, as a party of 7 we had no complaints but nothing was above expectations, desserts were a different story, 5 different desserts and we were all surprised by how good they were!"
• "The food was excellent quality."
• "The food was to die for, fresh, Hot and a good portion."
• "All courses were delicious."

Cons:

• "The pate that I ordered was tasteless."
• "Poor service and food was disappointing."
• "The rest of the meal had been microwaved and the gravy was thin and sparse."
• "Food substandard, frozen potatoes used on roast dinners."
• "The rissoto was made with long grading rice and was served in cream that was setting to a skin making it inedible."
• "The food had mixed feedback, some meals were ok, others were disappointing; overall, none of it was great."
• "The food lets it down."

Ambiance & Facilities

Pros:

• "Landmark pub, easy parking and good layout, comfy and free wifi."
• "Lovely 15th Century hotel and pub/restaurant."
• "The toilets were really nice and clean, with some beautiful smelling flowers in there."
• "Beautiful pub."
• "Wonderful country hotel/inn."
• "Stunning old building with a good atmosphere."
• "The historical chalet looks beautiful and special."

Cons:

• "Chairs tatty, paint and plaster flaking off walls, dimly lit."
• "Lifeless and soulless. What has happened to the character of this place."
• "The outside seating area at the side and front of the building appeared somewhat unkempt.. dirty tables."
• "It would have been nice to have more of the building opened up as we felt a bit squashy."
• "The interior of the bar & restaurant COULD be a major attraction but is cold & tired."
• "Awful car park....dark, lights not working, no lighting on the steps down to the entrance."
• "The lady was extremely rude to us."

Accommodation

Pros:

• "Rooms are dated but great size and comfortable."
• "Room 3 is lovely and cosy but has a large bathroom, everything is very clean and well looked after."
• "They welcome dogs and even have treats and drinks for them!"
• "Room had a nice old feel with beam ceilings. Included an ac unit, and a fridge, which are seem to be a rarity in this type of hotel."
• "Room was very spacious, even with the two fold out beds for the kids out."
• "The room we stayed in was in the C15th part of the house. The stairs were wonky the floor uneven, brilliant everything you expect from an medieval building."
• "Lovely friendly staff, nice food and bar. Room was very comfortable with a nice huge comfy bed."

Cons:

• "Room was cold on arrival and the electric heater took ages to warm the room, sat with coat on for couple of hours."
• "The room was nice, but small and with single glazing and limited window opening."
• "However room overlooking road was very noisy and the breakfast was 'ok' - in terms of the cooked it could all have fitted on a side plate. Small portions."
• "Seated our large party in a room at the back of the building that has been forgotten about."
• "I think the fish had been under a heat lamp for several hours it has so dry so I left it."
• "The room lights are too weak."
• "We were placed in a window seat where the table had been pushed so far into the bay window we had to move the furniture in order to sit."