Rostick Restaurant.. Reviews Summary

Service

Pros:

• "First of all a huge thank you to Lorenzo and his family/team for a lovely service and very good food."
• "The staff were all friendly great place worth a visit."
• "Solo diner - some places will hide you in a corner, or treat you as an inconvenience; not here - the service was outstanding."
• "The Manager checks on you continuously to make sure you are well cared for and fed well."
• "Service is impeccable. Greeted like old friends. Very attentive."
• "Staff are really attentive and friendly and I cannot wait to return."
• "The staff were so friendly and attentive."

Cons:

• "The waiter had an arrogant attitude and the wait time was too much in my opinion."
• "I couldn’t believe that the person I spoken to just shrugged his shoulders when we said we were cancelling the booking as he showed no interest at all in accommodating us in some way."
• "Rude treatment on Saturday evening by an unfriendly Italian who did not want to accommodate us."
• "Lovely waitress downstairs was being shouted at by the manager, who was abusive and spoken to her in an extremely rude and aggressive way in front of everyone."
• "The manager was unhelpful when we asked if the outside tables could be separated for a better dining experience."
• "The owner aggressively screamed in my friend’s face, told her he will kick us all out of his restaurant."
• "We asked waiter 3 times but nothing happened."

Food Quality

Pros:

• "The food is was unbelievable delicious 😋."
• "Amazing seafood dishes, one of the best dinners I've ever had in the UK. True Italian."
• "The food is wonderful, always fresh and homemade."
• "It was hands down the best homemade pasta I have ever eaten and the flavours in the rest of the dish were excellent."
• "The food and plating was divine, no faults at all."
• "The oysters were beautiful, and came with a vinegar sauce which was so nice. The Calamari was lovely."
• "This is the best meal we’ve had in a very long time and possibly the best fish ever - the sea bream 'grilled to perfection'."

Cons:

• "The starters were way expensive for what we had, 9 pounds for literally 5 small squid rings, and 7,8 pieces of octopus just hidden in between the salad."
• "For me not the greatest meal I've had. Food was ok, everything a bit too rich, mutten cubes on skewers were tiny."
• "Too many flavors with the fish, it’s too much going on in the plate."
• "Only eat there if you want bad food and a bad experience."
• "Both the octopus salad and the seafood pasta were quite disappointing."
• "After waiting 40 minutes arrosticini come very salted and without chips..Chips arrived 5 minutes before leaving, very salted as well."
• "Scandelous treatment. Disgraceful food."

Ambience

Pros:

• "Great Italian, with an authentic service experience!"
• "Authentic Italian charm! I would highly recommend."
• "Lovely ambience."
• "Very relaxed atmosphere. Dogs accepted."
• "Nice ambiance, very clean restaurant and clean loos."
• "A pleasant mix of modern rustic. Lighting is good but not overpowering."
• "The place felt very romantic and cosy."

Cons:

• "Mediocre is the word for experience!"
• "There was a tv playing a movie in the background which was a little distracting."
• "You'll get lots of road noise if you are sitting outside, but it's worth it for the sun."
• "It's on a busy road (which lost it a star) but the weather was too good to sit inside."
• "Terrible restaurant, probably the worst Italian we've ever eaten at."
• "Very rude and disrespectful people."
• "Avoid it at all costs."

Value

Pros:

• "The food was magnificent, value for money and excellent service."
• "Reasonable price and delicious foods."
• "The food tasted good and the portions were generous so we had no space for dessert!"
• "Reasonably priced."
• "Excellent value for money, would have paid more as food is freshly made."
• "A bit pricey but food is fairly tasty."
• "The food is nice and in generous portion!"

Cons:

• "The starters were way expensive for what we had, 9 pounds for literally 5 small squid rings, and 7,8 pieces of octopus just hidden in between the salad."
• "Might seem pricy but you don’t need a starter or a pudding."
• "I didn’t know that the little biscuit pack laid on the table next to the cutlery is £3 each….."
• "Service awful, we were still waiting for our food 1 1/4 hours after ordering."
• "We came with kids and we were waiting for our order for 2 hours!!!"
• "This place clearly overbooks…AVOID."
• "We asked waiter 3 times but nothing happened."

Accessibility

Pros:

• "We ate outside amongst the pretty planted up outside area."
• "Our meals were delicious, and, the seating area, outside, with all the flowers, is gorgeous."
• "Also, there is a wonderful little wine bar downstairs, which we went on to after our meal."
• "Had a fantastic evening in Nelly's, downstairs, live music, very tasty food."
• "Comfortable atmosphere, kid-friendly."
• "Great place for all the family, very friendly atmosphere and staff."
• "Kids are welcomed and catered for, our children love it here."

Cons:

• "The only concern is that the toilets are accessed through a door and you are faced with extremely steep steps which would be a problem with anyone with walking/breathing difficulties."
• "The bad is that there was a noticeable absence of social distancing by the staff on the evening that I visited."
• "Forgot to acknowledge my wife's birthday though in spite of reminder."
• "The owner aggressively screamed in my friend’s face, told her he will kick us all out of his restaurant."
• "They’ve been so rude specially the old guy!!!"
• "Had a booking at this place. We got there on time, to which we got told to come back later and that they did not have any tables."
• "Did not find us a table thus we had to leave."