The Dental Centre London Reviews Summary

Dentists and Professionalism

Pros:

• "The care of the actual dentists at the Dental Centre is excellent and I honestly cannot fault it."
• "I would particularly recommend Dr Geeta Khurana-Sundaram, whose professional skill and care for patients are unrivalled."
• "I have been seeing Rahul Makwana and it was always a pleasure."
• "The care given here is thorough, professional and carried out with nothing short of excellence."
• "Dr Shahib Hussein at The Dental Centre is amazing, he explained every procedure before he progressed so there were no surprises."
• "Both dentists I regularly visited, for major work at times, were extremely professional and carried the work to the highest standards."

Cons:

• "Having, on more than one occassion, been told that the dentist is running late and been pushed back by over 20 minutes."
• "I was surprised to find that the practice has a policy of only providing this if you physically come to the practice, provide a usb stick and £10."

Reception and Staff

Pros:

• "All staff are a pleasure to see and really do inspire confidence – from the receptionists (Kamila), hygienist (Evie), to the dental surgeon (Dr McLoughlin), Dr Hussein and their assistant."
• "The staff is welcoming, patient, understanding regarding appointments, and promptly available for any inquiry."
• "The receptionists are the sweetest and kindest people on earth, along with the assistants and hygienists."
• "I have also found the reception staff to be very polite and professional both in person and over the phone."

Cons:

• "However, the treatment of the reception staff is why I would strongly advise finding an alternative dentist in London."
• "I find it really insulting that having paid a fair amount of money over the years, I am still hounded for more every time and not being treated with any kindness or respect."
• "I think the place needs a new manager. He is very loud and pushy when it comes to booking appointments, speaks over you and makes you feel small."

Recommendations and Overall Satisfaction

Pros:

• "I would most definitely recommend this dental centre."
• "I’ve just recently joined the Dental Centre and I’m really happy with the service they provide."
• "I have had a great experience with the Dental Centre and would highly recommend it to anyone who is looking for a great dentist."
• "I'd definitely recommend this clinic to everyone!"

Cons:

• "I would go out of my way to not be seen here anymore."

Comfort and Environment

Pros:

• "This is an excellent practice."
• "Having recently moved premises, the new centre is very well designed and extremely high-end."

Cons:

• "The building is difficult to get to on a busy road with no parking and the service is both inconsistent and opaque."

Payment and Costs

Pros:

• "Given that this was completed at 11 p.m. I was extremely impressed, and the price was excellent as well."

Cons:

• "The receptionist...pressuring me into paying in advance and paying fines, whilst being hugely manipulative."