Nanna's Biriyani Restaurant Reviews Summary

Food Quality

Pros:

• "Food was hot and tasty but a little spicy."
• "Must try kachichi biriyani and chicken roast."
• "The best Biriyani in town. No frills, great staff, affordable and mouthwatering soul warming Kacchi Biriyani."
• "Experience was superb! Kacchi biryani tasted like that it arrived from Dhaka right away."
• "This place has delicious kala bhuna, fuchka, and kacci biriyani."
• "First thing when you enter the restaurant, it takes you back Home (Bangladesh). The aroma is so amazing, made me all happy, excited and hungry. The food is so delicious."
• "Love this place, amazing traditional bangladeshi food, so far everything I tried was delicious 😋"

Cons:

• "Waste of money and time."
• "Absolutely disgusting experience, I started having itchy skin after eating food from that place."
• "Meat inside the Biryani was minimum 4/5 days old. The taste was like dead cow meat."
• "The food did not meet our expectations."
• "The lamb was over cooked and rice was too dry."
• "Horrible taste; “kacchi biriani”and tehri simple no spice just rice mixed with curry with no spice; might aswell serve rice and korma."
• "The biryani is bland and lacks flavour."

Service

Pros:

• "Helpful staff as well."
• "Friendly staff and great service and would definitely recommend to anyone to love's food."
• "Staff are courteous and take good care of customers."
• "The pricing was reasonable and staffs were friendly."
• "Good value & good table service."
• "Service was good though but they could be a bit more attentive."
• "Good environment, they provide salad, their behaviour was also good."

Cons:

• "NANNA BIRYANI:ROMFORD RD-very very bad service and the rude restaurant owner i have ever seen."
• "Worst customer service."
• "Very poor take away service."
• "Awful table service and customer service."
• "But very very bad customer service."
• "Service is very bad and unprofessional you have to call them otherwise they will never approach you."
• "Worse service ever, food portion is jokes..."

Price

Pros:

• "The prices are great."
• "The pricing was reasonable and staffs were friendly."
• "Good value & good table service."
• "The prices are really reasonable."

Cons:

• "Food is nice but overpriced for what you get."
• "They charged me 4 pounds for a water that costs 75 pence at Tesco."
• "Everything was up to expectations, food quality, waiter's services, and atmospheres, but the price of the food was really a bit expensive considering quantity and quality."
• "More importantly the price is really expensive."
• "I felt the food itself slightly on the pricey range."
• "Menu price was a stip high but the portion of food was very genorous."

Ambiance and Cleanliness

Pros:

• "First time in white chapel and stopped with the family for lunch. Love the ambiance of this small yet cozy restaurant."
• "The place is decent better than what I expected, seating and table were clean."
• "The restaurant is neat and clean."
• "Visited for the first time today. Loved the atmosphere — friendly and straightforward Bengali aesthetics with classical music is playing in the background."
• "Nice and cozy place for Bengalis to have deshi food."

Cons:

• "Had previously given it 5 stars but the last time i went it had a fly infestation!!"
• "The washrooms need to be done up very old and theirs a awful smell."
• "I must highlight that the washroom facilities were unclean, and not meeting UK standards."
• "But the venue itself probably needs more work to make it more clear child friendly and more plug points for customers."