Dumplings' Legend Reviews Summary

Category: Dumpling restaurant London

Address: 15-16 Gerrard St, London, W1D 6JE, United Kingdom

Phone: +442074941200

Rating: 3.8
based on 691 reviews.

Service

Pros:

  • "We were seated immediately and service was quick."
  • "Service was good and fast, price was reasonable."
  • "All the staff were very welcoming and polite with quick table service even though it was busy."
  • "Service is attentive on a Monday afternoon."
  • "The service is efficient and good too."
  • "Service was attentive, quick and friendly."
  • "Staff were great, fast to get your order done and very fast at getting your food on the table!"

Cons:

  • "The service was quite bad. They were in a hurry to clean the table in less than 10 minutes after the food arrived."
  • "The worst service yet! If I could give a 0 star I would."
  • "The service is very slow and the staff are pretty rude."
  • "They were rude to us because we were muslims, 4 waiters skipped our table to not take our order despite the restaurant not being busy."
  • "The manager started screaming at my friends and told our friend to wait outside till we finished our dinner EVEN WHEN THEY HAD PLENTY OF SPACE."
  • "Service was very abrupt and we weren't allowed to have dessert."
  • "The front of house leader at the bar was very rude."

Food Quality

Pros:

  • "Kung Pao chicken well flavoured."
  • "The black bean wide noodles with beef were to die for."
  • "Food was very enjoyable, with the vegetarian and prawn dumplings being the stars of the show."
  • "The sweet and sour pork and king prawns were good."
  • "Food arrived promptly and was really tasty."
  • "Delicious steamed dumplings, tasty ribs, great Singapore noodles."
  • "The xiaolongbao is juicy and they’ve got a ton of different flavours and dumplings to try."

Cons:

  • "Chicken was incredibly dry and had so much pepper it was almost inedible."
  • "Their famous pork buns are nothing like they claim to be."
  • "The food was average and drastically overpriced - dumplings dry and other dishes were too salty."
  • "The food unfortunately was inedible for me."
  • "The dumplings were my least favorite."
  • "The food is either way too spicy or bland and watery with no in between."
  • "The food is oily/greasy."

Ambiance

Pros:

  • "The environment is nice and elegant."
  • "outstanding, clean, high end Chinese in the heart of Londons Chinatown."
  • "Romantic setting first class service with a smile."
  • "Great location and spacious."
  • "Was very pleasant atmosphere."
  • "The simplistic Black and white theme decor is elegant and matches the vibe that the restaurant strives to achieve."
  • "Situated in Chinatown, it offers an authentic atmosphere."

Cons:

  • "Quite noisy and busy as they seat you close to each other in a busy area."
  • "The atmosphere is not really good since it’s a huge, super crowded place."
  • "It's not a quiet atmosphere."
  • "Very noisy atmosphere. Crammed seating."
  • "The ambiance might not cater to those seeking a fancy setting."
  • "It's a conveyor belt kinda place, pack you in, feed you, then shoo you out for the next customers to come in."
  • "The place is going downhill and from a cleanliness perspective, it feels grubby."

Pricing

Pros:

  • "Pay cash before 4pm and you get 10% off your bill."
  • "But you get a ten percent discount if you pay by cash. So that’s nice."
  • "Menu is vast and I believe it is well priced for a chinese restaurant."
  • "Prices slightly above average for Chinatown but service is above average too."
  • "Dim sums are very good and well priced with efficient service."
  • "Price was fair for area."
  • "Not pricey, good service."

Cons:

  • "Also note that there is a minimum order of 10 pounds per person. Was not indicated any where until we sat down."
  • "The food was average and drastically overpriced - dumplings dry and other dishes were too salty."
  • "The other items were below average too and very expensive I'd never return."
  • "The dumplings were not great with skin/pastry too thick, and prices are really on the high side."
  • "The cost was incredibly high, 32£ for a portion of dumpling, some udons and a bottle of water."
  • "Very expensive, especially for the poor value of the food."
  • "The £15/person minimum + 12% service charge is quite unreasonable."

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