Glendoick Garden Centre Reviews Summary

Food Quality

Pros:

• "Good food reasonably priced."
• "Top of the range cafe with home made cakes and soups."
• "Stopped here on way to Dundee for lunch. Large restaurant and the food very good."
• "Food in cafe was excellent but again could be costly if you are on a family budget."
• "We had our lunch, mug of soup and a toastie and a cup of tea, decent portions."
• "The fish tea is brilliant and reasonably priced."
• "The food was very good quality, well cooked and well presented."

Cons:

• "Just had breakfast here and the customer service wasn't great but the thing that really let them down was the food."
• "The fruit scone was dry with little fruit."
• "Never going there again, and at the end the bill was very expensive not worth what we ate, very disappointed."
• "Our food was tasty enough but the coffees were not as expected."
• "The second serving was hot enough, but it had the density of runny custard, was absolutely tasteless, and I didn't bother eating it."
• "Appalling Coronation chicken ciabatta a week ago. No fruit or mayonnaise just diced warm chicken tossed in curry powder. Ciabatta was dry and not edible."
• "Myself and Partner had fish and chips at the cafe today £22 and it was awful I don't know what the fish was cooked in but it was just far too greasy and covered in a disgusting yellow oil such a shame as it smelt amazing would not eat here again."

Service

Pros:

• "Regularly visit Glendoick. Lovely good at the restaurant. Excellent service."
• "The staff were friendly."
• "Very friendly and helpful staff."
• "The staff are very attentive and helpful."
• "We were served well by very cheerful, polite staff."
• "Efficient and courteous staff."
• "Staff lovely throughout."

Cons:

• "The worst part of our visit was that even although we were only half way through out eating a lad appeared and asked if we wanted our bill."
• "We went at a quiet time and yet seem to be ignored for a while, before asking to be served."
• "Service is strange. You have to wait to have orders taken and food served to you so the wait it long."
• "I spent over £100 and the young girl at the till said neither please nor thank you."
• "Also the cafe stops serving food an hour before the garden centre closes and not 30 mins said on the website."
• "The coffee shop is abysmal and staff unfriendly and unhelpful."
• "Not a smile from any of the 3 staff that served our table."

Prices

Pros:

• "Very reasonable prices."
• "The fish tea is brilliant and reasonably priced."
• "Very tasty and reasonably priced."
• "Great place to visit - good service from a friendly staff - good food at a fair price."
• "The coffee was very good too and it wasn't overly expensive."
• "Good prices for the plants."
• "Excellent centre with a good range of products at really reasonable prices."

Cons:

• "Coffee shop OK but prices extortionate."
• "No longer self service but table service, which is pleasant but you pay for it in increased prices."
• "Prices of items to buy expensive."
• "Very expensive."
• "Not impressed with the restaurant at all. Really quite expensive for small portions."
• "Gifts + food are very expensive and clearly for more up-market/people willing to spent a larger sum of money."
• "Also sees itself as a bit more upmarket, what it fails to realise is that it is not truly a restaurant."

Ambiance & Facilities

Pros:

• "The garden centre itself is lovely. Lots of Christmas bits and pieces."
• "Great facilities to entertain the kids too."
• "Toilets are very clean +particularly nice and have nice facts on the wall about the place."
• "Great value breakfast in a very nice location, great views over the surrounding area, picturesque to say the least."
• "Dogs are welcome and a thoughtful shaded parking area for sunny days."
• "Plenty parking, seating and shop was very well stocked with different food and gifts."
• "Superb garden centre, brilliantly set of for kids, indoor sandpit, climbing frame with safety matting, good food centre."

Cons:

• "The cafe area was a bit awkward where you had to order two different places for cakes and another counter for soups and meals. Needs rethinking."
• "Parking reasonable but can get crowded so use the overflow."
• "Only complaint is there are two doors to get in the garden centre and only first one is automatic. Can be really tricky with a buggy."
• "Leave shop to go into s pitch far car park-/ no lighting whatsoever ever. Pretty dangerous"
• "Went to use toilet before leaving shockingly not very nice 😒"
• "The person operating the till was having extreme difficulty I waited for over 10 mins by which time my pot of tea was getting cold."
• "Appears to be a new food ordering system in place and many customers unsure of what to do, as were a few staff."