Address: 184 George Ln, London, E18 1AY, United Kingdom
Phone: +442089898542
Rating: 4.2
based on 130 reviews.
Service
Pros:
"We were served by Leah at our Easter bottomless brunch, she took amazing care of us."
"The young lady who served us today was excellent and helpful."
"Our server Lily was amazing really friendly, helpful and attentive."
"Great service here, have been served by Filip at South Woodford for the night what great customer service he provided."
"Staff were welcoming and friendly and made a relaxed environment."
"Welcoming staff. The manager came over to wipe our table because we choose a dirty one when people were just leaving."
"Liz and Fabiha delivered amazing customer service."
Cons:
"Shocking service, 4 people working the bar, bar was near empty customer wise yet took a while to acknowledge me to take my order."
"Service is always slow and unprofessional."
"Most unprofessional behaviour from staff. Rude, entitled and discriminatory."
"Unfortunately, a fight broke out towards the end of the evening and we were shocked to discover that the manager didn’t know how to handle a situation of this magnitude."
"Awful experience, one of the barmaids served us two sickly sweet mojitos, returned the drinks and the lady refuses to make other ones."
"Long queue times and barstaff not observing who was waiting longest."
"Very disappointed as we were left completely ignored for over 15 minutes."
Atmosphere
Pros:
"Turned out to be a great night out, music, atmosphere staff were great one of the best spots in east."
"It was a nice atmosphere and music."
"We smashed it last night! Never had more fun in my life."
"Loved it, great atmosphere, friendly staff, great food, wicked place to have s Christmas party."
"The atmosphere was quiet for a Tuesday evening but lacked in cozy welcoming surrounding."
"The atmosphere is very welcoming and the outdoor area perfect to enjoy the 2x1 amazing cocktails they have!"
"Fantastic atmosphere! Brilliant music selection and wonderful seating, enough for a big group of myself and my friends."
Cons:
"Was all a bit too young and full of 'peacocks'."
"Basic interior. It gets particularly busy over the weekend."
"Weather was good so we sat outside at the front; cold, as the front doesn’t get any sun in the afternoon."
"Got a little bit seedy in here after 11pm."
"Very casual atmosphere. Not really attractive decor. Good happy hour deal."
"Weirdly brightly lit for a pub at 10pm."
"Good music but there was a bit of a dull atmosphere."
Food & Drinks
Pros:
"Drinks not too pricey either."
"Always like the slug. Good selection of drink and food."
"Food was really lovely."
"Ordered the fish and chips and was amazed at how fresh and massive the fish was!"
"The food and drinks were lovely, the service was very quick and I enjoyed the atmosphere."
"Really good cocktails and we shared a platter which was freshly cooked and very tasty."
"I had the cheese & bacon beef burger and was great portion size and quality."
Cons:
"It was very overcooked and unpleasant."
"The sandwiches were worse than a supermarkets sandwiches."
"A lot of items on the menu were out of stock, hence 3 stars."
"The burger was tiny, not a quarter pounder, only a small regular, and the chips were a smaller portion than McDonalds."
"Puddings were hit and miss (don't order the prosecco and blueberry bites)."
"The food was distinctly average with the exception of the steak. That was inedible."
"The food was pretty gross, rock hard veggie sausages and petrol station level coffee."
Cleanliness & Maintenance
Pros:
"First time visit, very clean, open and tidy."
"The place was kept very clean and tidy."
"Food is good, it is clean, toilets are too."
Cons:
"The place is extremely dirty and unhygienic!"
"Amongst the cobwebbed corners and dusty picture frames."
"Every time we visit tables are dirty and sticky, and the wine glasses with lipstick marks (clean glasses)."
"Cleanliness was a bit of an issue."
"Tables don't get cleared and cleaned."
Staff & Management
Pros:
"Genna was an absolute sweetheart - looking after us throughout the night!"
"Staff friendly."
"The staff are outstanding, always Greet you with a smile and care about the customers."
"Staff all very nice and helpful sarah's friendly smile and welcome is warming."
"Very friendly staff. Will definitely be going back with my family."
"Great food! Friendly and helpful staff."
"Staff is very attentive and great."
Cons:
"I am exceptionally tall and can do without questions from pub's staff on this matter. This was exactly what happened, body shaming 100%. Rude and inappropriate."
"Really disappointed at some staff. Blonde waitress on Saturday afternoon was very quick and blunt about taking orders."
"One server leaning against the bar complaining she has to work for another 45 minutes."
"Young staff swearing and standing around on the phones instead of serving at the bar."
"The welcome and lack of care attitude from the staff was beyond me."
"Management get a grip on your staff, train them in customer service and clean this mess up."
"I have never been so disgusted by the service we had by the staff tonight I asked for no sauce on my food came with sauce when we complained we was told by the team leader we didn’t ask for no sauce he carried on arguing with us and was so unprofessional."