"The animals all looked so well cared for, and the enclosures were thoughtful and well designed."
"Lots of unusual animals which you can get very close to."
"A huge variety of animals, all well looked after and fed."
"Animals are kept in cages with enough plants to provide shelter, hiding spots and allows them top play so there are little signs of stress."
"All animals have lovely clean enclosures and plenty of space."
"Animals had nice big enclosures and seemed happy."
"A fabulous zoo with a large collection of big cats."
Cons:
"I do wish some of the animals had more space."
"Perhaps some enclosures could be bigger."
"But whilst a lot of the animals like the wallabies had plenty of space, the tiger and cheetah enclosures made me so sad."
"The animal cages are very very small."
"Enclosures far too small."
"There were only two animals that showed repetitive behaviours like they were bored and that was the white tiger and a civet."
"Only thing it was Sad to see some bird enclosures very dirty and animals pacing, the tigers do the same route over and over against the cage, same with the bears, and some larger birds pacing looked distressed."
Value for Money
Pros:
"Reasonable prices for entry, park for the kids... you cant go wrong."
"Excellent value for money regarding entry and food prices."
"Entry was very reasonably priced."
"Considering the price of the tickets are a lot less than the main bigger zoos you get your money's worth."
"The price was really good."
"£45 for a family of 4 was very reasonable."
"It all felt like good value for money including the food we purchased while we were there."
Cons:
"More expensive than I remembered (£30 for myself and my 4yr old son), and there isn’t really that much to see for that money."
"The entry price was expensive for what it was in my opinion."
"Seemed overly expensive for what’s on offer."
"It is becoming quite pricey."
"Very expensive for what it is."
"However seems expensive for what you see."
"And quite expensive prices for the entrance."
Cafe and Food Services
Pros:
"The coffee shop provides a surprisingly good variety of food and drinks for a nice price."
"Very friendly and polite staff, reasonably priced and tasty food."
"Friendly staff in cafe, good cuppa!"
"Café food was good & lady serving was lovely."
"Food was reasonable priced and tasted good."
"Nice fresh Sandwiches and Hot snacks Available."
"They have a great restaurant with decent prices and choices."
Cons:
"Cafe wasn't very well stocked and hot food wasn't hot."
"The cafe was dirty and massively overpriced."
"Coffee's not great, so perhaps take your own ;)"
"The food on sight was very very expensive."
"The cafe is tiny and had gaps in the walls, not very warm. Tea in paper cup and basic food as no kitchen."
"The cafe is rather expensive (approaching £4 for a slice of cake)."
"I felt ripped off by the high price of the low quality, limited choice of food on offer at the café."
Staff and Customer Service
Pros:
"Friendly staff, helpful, and willing to answer questions."
"Staff were lovely too."
"Staff were super friendly and keen to welcome guests."
"The staff are amazing very friendly and helpful."
"The staff are always very friendly and helpful, which for us makes a huge difference."
"Staff really helpful and friendly."
"Very friendly staff, great play area for the kids."