Mayfield Alpacas Animal Park Reviews Summary

Animal Encounters

Pros:

• "Feeding the Alpacas was the highlight of the visit, they were very gentle with us."
• "The Mayfield also offers great animal encounters! We met 2 racoons and got to feed and learn about them."
• "Great experience meeting all the animals (not just alpacas)."
• "Amazing experience, feeding the alpacas is more fun than you can imagine."
• "Wonderful animal experience with really well kept animals."
• "Incredible way to spend an hour! Feeding the alpacas was amazing fun and you can buy feed for them for 50p."
• "Came to Mayfield for a raccoon encounter with Crear and was not disappointed!"

Cons:

• "Awful experience. We had booked a racoon encounter for our friends who are moving to France... Absolutely devastated and upset."
• "Was disappointed for the entry price that couldn't really get near any of the animals."
• "One of meerkats was running up and down one of the walls continuously, pressing his hands up against the glass and looking very distressed."
• "Also some of the alpacas had sores that had been untreated and where infested with flies."
• "Outside the black pigs are quite scared."
• "There was one particularly vicious alpaca towards the end of the circuit, he didn't like men in general!"
• "Inside I saw a tortoise obsessively patrolling his enclosure in a never-ending cycle and it made me feel like he was miserable."

Staff and Service

Pros:

• "Chloe, the handler, was so so knowledgeable and completely down to answer all my questions."
• "Super patient staff and an excited piggy!"
• "The guide, Kat, is so nice and knowledgeable."
• "The staff and owners are so friendly and knowledgeable, they really do make you feel special."
• "The staff are great too, can't do enough to help."
• "All the staff were so kind and really looked after us."
• "The staff are very friendly and the animals are lovely."

Cons:

• "The guy we spoke to wasn't even apologetic."
• "The male member of staff who was serving had what seemed no enthusiasm and it felt he didn't want to be there."
• "Honestly, I don’t even know where to begin with, but the staff were really rude."
• "Extremely RUDE and MOODY Receptionists."
• "Place is lovely except... the staff need to be a bit more pleasant."
• "The guy behind the counter not very happy."
• "I tried calling twice before arriving and no answer and no answer phone message either."

Facilities and Cleanliness

Pros:

• "Generally very clean and well kept."
• "Impressed to see alcohol handwash available on the way around and good handwashing facilities at the end."
• "The café is sweet as well. Plenty of parking and a reasonable cost to see the site."
• "Plenty of free parking outside."
• "There is a place to both wash and sanitize your hands after."
• "It is a nice day out - you can have a tea/coffee and explore the inside with meerkats and foxes."
• "Good social distancing in practice."