Sawyers Arms Reviews Summary

Food Quality

Pros:

• "All hot and fresh and tasty."
• "The beef came rare which was a welcome surprise and it was delicious."
• "The vegetarian chili was delicious."
• "Food was super tasty and my cider was perfect."
• "Had a nice piece of hake with lots of asparagus, peas and even some kale."
• "Very exceptional Sunday roast."
• "The fish and chips were delicious!!"

Cons:

• "The toffee pudding was a bit dry."
• "Beer battered cod and Lamb shank were mediocre."
• "The food is terrible, we ordered seafood risotto and it was not made using risotto rice."
• "Just don't order the fish and chips. It's tasteless."
• "Had some pigs in a blanket which tasted awful."
• "The Mac and cheese was a bit watery."
• "The over-battered squid starter tasted just like the endless fish previously deep fried in the same oil."

Staff and Service

Pros:

• "The staff are so friendly and so fast."
• "Was greeted by a very helpful member of staff, who looked after me all night, food was good, staff were fantastic."
• "All the servers were super nice and really on top of helping customers."
• "The pub was clean with good service and sufficient and polite and helpful staff."
• "Very good on Coronavirus precautions. Staff are well-trained."
• "Exemplary customer service."
• "Extremely friendly staff with amazing customer service."

Cons:

• "Not the best pub I have visited, do not order the chili - waste of money."
• "Used to be a great pub, refurnishment good, however could Green King have found a more inept bunch of staff."
• "The service was slack, bordering on incompetent - the girl upstairs was unfriendly and stressed."
• "Apauling behaviour from the waitress MARTA this evening!!"
• "Can't stand this place, visited twice. The first time I was far from impressed with the attitude of the staff."
• "They wouldn't let a disabled person in a wheelchair use the ground floor bathroom because of wrong gender."
• "The staff were also quite cold and unfriendly."

Ambiance and Decor

Pros:

• "The decor is very rustic with plenty of upcycled furniture."
• "Really nice atmosphere, lovely start, a great place for a few drinks and the food was very well made and high quality however does get very warm upstairs."
• "Nice pub with a cosy feel. They have restaurant tables upstairs which is nice for lunch! Menu selection is really good and spoilt for choice."
• "It’s on a lovely corner, walking in its very clean unlike other pubs I’ve been to."
• "A great pub to visit while waiting for a train at Paddington or if you are meeting friends."
• "This is an awesome little place I came across when on the way to a gig in London and have now visited a few times."
• "A fine pub with lots of space, thanks to the upstairs bar and dining area."

Cons:

• "Spaces to sit down can be limited at times depending on when you go."
• "We booked because the website said it was family friendly and we were able to add a high chair to the booking. On arrival the staff didn't know about our booking."
• "Only one people in the bar and the floor, really nice and friendly staff, but the toilet is horrible thirty."
• "The Sawyers Arms is a stain on the name of Greene King."
• "The only downside is that the Coronavirus precautions make the place a bit customer unfriendly."
• "Be warned though it is hot up there, it's the highest point in the pub!"
• "It were noisy there, but the restaurant was a bit full so it was expected."

Location and Accessibility

Pros:

• "Very close to Paddington station."
• "A great pub to visit while waiting for a train at Paddington or if you are meeting friends."
• "Good sized pub... Very short walk away from Paddington Station."
• "Quite a nice pub which is very close to Paddington station which makes it handy to meet people getting off trains/Heathrow Express."
• "The best pub next to Paddington Station. Friendly, clean toilets and below London prices."
• "Small cosy and in one of the best locations in Paddington and so central to everything."
• "A nice little pub, within walking distance of Little Venice and Paddington."

Cons:

• "They wouldn't let a disabled person in a wheelchair use the ground floor bathroom because of wrong gender."
• "The only reason it's not a perfect 5 stars is because they only ever have half of the seating area open."
• "Bad experiece for foreigners. Afternoon waitress, are not kindly with them."
• "It were noisy there, but the restaurant was a bit full so it was expected."
• "Everything is great except for a rude bar man that can pointed out in a moments breath."
• "Horrible service, girl who is the manager pushed me out if the way, and also wouldn't order our meal (that they forgot!!!!)."
• "Terrible evening service. They don't care about guest happiness."

Value for Money

Pros:

• "The drinks were reasonably priced."
• "Good beer selection, with a typical pub grub menu. Food came out hot and tasty."
• "You can order drinks via the app and staff are really quick to bring them."
• "Great food and variety of beer."
• "Good value for money, very generous potions and nice fresh tasty food."
• "The ginger ale is also good."
• "The beyond meat burger is a straight up 9/10."

Cons:

• "Food is nice, but the prices are almost double those of any other 'traditional' place, including the beer."
• "Poor bar service, ordered a bowl of chips and got a tiny tray of oven chips, randomly boiling hot or stone cold."
• "Very good location, near Paddington train station, unfortunately this place more money making machine rather than friendly pub for travelling people."
• "The steak itself was the worst steak I have ever eaten."
• "It was a very frustrating meal for a price that just don't worth it (£16,50)."
• "Beware of the young overweight foreign bartender with bad facial complexion."
• "Ordered the Apple Pie with VEGAN VANILLA ICE CREAM according to the menu, we got mint ice cream instead, it both tasted disgusting."