Harry Ramsden's Reviews Summary

Food Quality

Pros:

• "Food was amazing and tasted really good."
• "Everything is cooked fresh here unlike 90% of other fish and chip shops, and you can really tell."
• "Our favourite were the *prawns coated with breadcrumbs*."
• "The fish was undeniably fresh and cooked to perfection."
• "Food and drinks were freshly prepared and tasted great."
• "Fish and chips very fresh and tasty."
• "Fish was very fresh, and soft with a crispy crust."

Cons:

• "Food wasn't overly hot."
• "Food quality is poor. Fish was soaking and tasteless."
• "The camembert was ok, but the haloumi burger was so basic, I would not pay for a basic bun, a piece of salad leaf with three slices of tomatoes and the haloumi cheese."
• "Chips were tasteless and the fish had far too much batter."
• "Food was terrible, chips really dry"
• "The food was at best, Mediocre."
• "The fish was way over cooked and dry."

Service

Pros:

• "Will definitely return....😁👍"
• "The guy serving me was great."
• "Especially, Karina(employee) is sociable and friendly."
• "Service was really good and efficient."
• "Served by Karina who is very quick, friendly and attentive."
• "Service was friendly and welcoming."
• "Staff called Adiba was so delightful. Such a pleasant and smiley young lady. Really made our day."

Cons:

• "service was slow, not very well organised in general"
• "Absolute shambles waited 45 mins for takeaway watching people come and go to be told they havnt got my order,the person who was with me got theirs so un professional, never seen Harry Ramsdens typical franchise bout."
• "So service is bit of a joke really."
• "The manager who I think was Italian was very rude and provided very poor customer service"
• "The main waiter more interested in entertaining a table of 8 friends than bringing our drinks"
• "Service is slow and over priced for what you get, overall its over rated and rubbish."
• "No staff interaction, they delivered the food and drinks, and that was about it."

Value

Pros:

• "Meal for a family of four was around £60."
• "Delicious! I ordered the large and it surprised me how big it was!"
• "So we popped in for some chips and couldn't help but order more seen as the prices are really reasonable."
• "The kids meals are really reasonably priced and with both adult and kids meals, the portion sizes are decent"
• "Reasonable price and generous portions."
• "Not too expensive for what you get as chips and coleslaw provided"
• "The prices are affordable, I paid 13 pounds for the classic fish and chips and a coke."

Cons:

• "£5 for a coke is ridiculous but equally £1.50 for a blackcurrant cordial is a bit of a joke as well."
• "The food is overpriced."
• "You pay for what you get with this chain fish and chippie!"
• "I think you could easily spend £18 per person with a drink"
• "The portion were minute and very expensive."
• "Very pricey, Cod chips and mushy peas. Nice cod but chips were far too dry and inedible"
• "Maybe a bit expensive compare to other take-aways in the area"

Ambiance & Cleanliness

Pros:

• "Family friendly, not too busy for a weekend."
• "Had fish and chips. The staff is really friendly and helpful. The dishes were tasty."
• "Social distancing measures were ok, staff wore face mask BUT! There was no paper towel in the toilet and the hand drier didn't work!"
• "Really gone downhill since the last time I was here."
• "Whole restaurant is clean and bright."
• "Attentive service and clean everything (table, chair, floor and toilet)."
• "Moreover, floor is very clean."

Cons:

• "Place was a bit drab, really needs a make over."
• "Restaurant dirty and shabby with light fittings hanging off that didn’t look like they’d been cleaned since the day they were put up."
• "The restaurant was full of empty dirty tables."
• "With a lack of trained staff the kitchen is an unhygienic health and safety disaster"
• "The chairs were dirty and we had to wipe it clean."
• "Sticky floor and tables, no handsoap in the toilets."
• "It was very uninviting: cold and clinical decor and extremely bright lighting gave it a very poor ambience."