Fox & Firkin Reviews Summary

Drinks Selection

Pros:

• "Good choice of beers."
• "Also good drinks that do not cost an arm and leg."
• "There was a good selection of drinks."
• "Staff are friendly, drinks prices I would say are reasonable."
• "Pizzas are tasty and they have a new Spanish beer which I love!"
• "Brilliant selection of drinks, and a sweet spacious beer garden with a good energy."
• "The food is delicious and the drinks selection is great, with a wide range of beers and ales, as well as spirits and wines."

Cons:

• "£7 for a pint of Punk IPA is absurd."
• "Drinks can be a bit more expensive than 'cheap'."
• "The beers were terrifyingly priced! 9.80 for 1.5pints...I just don't even understand how anymore."
• "Careful what you order at the bar though, as some pints are expensive, I'm talking zone 1 London prices."
• "Outrageous bar prices (£5.80 for a pint of Guinness) and they had the cheek to pass a jug round for the band, which implies they hadn't paid them."

Atmosphere & Venue

Pros:

• "Absolutely superb, the garden is like a mini Glastonbury (shuts at 01:30!) and their live music and DJ programme is awesome."
• "A nice vibe where everyone is out to have a good time."
• "Fantastically unpretentious, great vibe, friendly punters."
• "The atmosphere is always friendly and welcoming, and the staff are always attentive and helpful."
• "Such a great vibe, with a real eclectic mix of punters from just 18 groups of girls to 70 year old rastas."
• "It feels likes your favourite festival in there, not only because of the crowd, but also the staff."
• "Great friendly atmosphere, nice helpful bar staff and all within a short walk of where I live in Hither Green."

Cons:

• "It is painfully clique and the last time the bar staff went out for a cigarette with the punters leaving the bar unattended."
• "Definitely not the right place for a reggae gig. Moody security spoiling the vibe."
• "Horrible security! Avoid this place, security staff is so unprofessional and rude."
• "Overall, this place can be intimidating."

Service & Staff

Pros:

• "Had an absolutely wicked night at Ron’s speakeasy."
• "Staff were very good and helpful."
• "Staff are always friendly and welcoming."
• "Great customer service. I met a waitress who was so kind to me when my car broke down."
• "The manager was an absolute gem last night."
• "Staff and security were friendly and helpful."
• "The staff were really nice and made the night run pretty smoothly for me with all the queuing, security and tickets etc."

Cons:

• "Will never come to this bar again, every member of staff was exceptional apart from the ginger fella who I think is from south africa, clearly has issues that he’s bringing to work with him."
• "The young lady behind the bar was SO RUDE."
• "Had a bad experience here with some toxic treatment from a female staff member."
• "We also got the only bar tender in history who didn't know how to make an orange and lemonade."

Facilities & Decor

Pros:

• "The decor is eclectic and in some areas in need of some TLC."
• "You can have a decent stomp inside and outside is like a mini festival with a massive stretch tent, a bar, and different types of seating dotted around everywhere."
• "Their back garden/seating area is fantastic. It's such a cool set up."
• "I was pleasantly surprised by the size of the venue / beer garden / décor."
• "Even has an old slam door train carriage you can hire for functions."
• "Nice big beer garden with quirky mismatched furniture, and interesting decor inside."
• "Magical massive secret garden is awesome!"

Cons:

• "Only 1 toilet for the ladies seems rather unusual, and a nightmare when the pub is packed."
• "It's a nice pub with a great garden but not very happy we had to pay £20 per person to drink in the garden."
• "The toilets were disgusting! There was no water!"
• "Some more heating in the garden would make a big difference."
• "It could do with more heaters."
• "Only let down by not having alcohol free drinks in. They ran out on the night."