Address: London Rd, Guildford, GU1 2AA, United Kingdom
Phone: +443433100055
Rating: 4.5
based on 241 reviews.
Venue Layout and Comfort
Pros:
"Such a great venue, there isn't a bad spot in the venue - every view is a good one and you are never far from the stage."
"The auditorium is spacious, seats are comfortable."
"The hall enabled the audience to hear the music, regardless of where they were seated."
"The seats are comfortable with good leg room and views of the stage."
"Every seat has a very clear view of the stage... Perfect to watch any performance live!"
"All seats have a good view with no obstructions for anyone."
"Most importantly the seats had lots of leg room and we're very comfortable."
Cons:
"Leg room is minimal in just about all seats."
"The seats were tired some had rips and foam showing."
"However seats become uncomfortable after an hour, not enough padding."
"The seats are a little flimsy and close together but were ok."
"The seating is absolutely AWFUL!! If you have long legs I would 100% recommend avoiding this venue."
"We were in the stalls - but found that the seats were laid out directly behind each other so we were staring directly at the person's head in the next row."
"Chairs were really uncomfortable to the point where anything approaching two hours required shifting about, stretching etc."
Staff and Service
Pros:
"Staff friendly and helpful."
"It's a great venue with staff who go out of their way to be helpful."
"Staff were helpful and very friendly."
"All the staff were very friendly and helpful."
"Staff were welcoming and helpful."
"The staff are engaging, professional and knowledgeable."
"The staff are very friendly and helpful."
Cons:
"When I was there it took half an hour to get served at the bar."
"Bar is wide but the staff can be so slow."
"The staff clearly didn’t want to be working there, judging by their moods."
"Security staff on the door were a disgrace."
"Staff not particularly customer focused, not unfriendly just not focused on helping that much."
"Bar an utter shambles and outrageous prices, Q was over 20 minutes long, not enough bar staff."
"Not enough staff behind the bar that was open and they weren't pre pulling pints so massive queues."
Acoustics and Sound Quality
Pros:
"Acoustics for 'Supreme Queen' were great."
"The venue is big and airy both inside the venue as well as the lobby and bar areas and importantly for me as an avid live music fan, the acoustics are good."
"A really excellent venue. Great acoustics, airy and well-designed."
"Great experience seeing rocky horror show. the sound was fantastic."
"Acoustics in the stalls were very good and seating comfortable giving everyone a good view."
Cons:
"The acoustics also aren't amazing - the orchestra sounded a little muted compared to watching them at the likes of the Barbican."
"It was far too loud and badly mixed. The loud base overwhelmed the other instruments and the singers."
"The show (Strictly the Musical) on the other hand was pretty dire. The volume was so great it made your chest vibrate and distorted any speech."
"Very surprised at the terrible quality of the sound."
"Sadly we sat for one half of the concert listening to a wall of muffled distortion."
Facilities and Amenities
Pros:
"A fantastic venue offering a great variety of events from theatre productions to food and drink festivals."
"Friendly staff, plenty of areas to chill and have a bite to eat or drink, very spacious."
"Great venue, lots of restaurants and several bars within a few minutes walk, multistorey car park right next door."
"Venue has jolly nice toilets, thorough yet friendly security staff and lots of bars."
"The cafe is great and the coffee and food fresh and delicious."
"Ample toilet facilities which were clean and tidy."
"Excellent theatre venue, good parking, spacious when you get inside the building."
Cons:
"However it's pretty much soulless, and like seeing a band play in a sports hall or school assembly room."
"Expensive bar (£6 for a pint of Guinness)."
"The venue is modern but has inadequate car parking."
"Just don't rely on the G Live car park having spaces - it's pretty small and gets shoppers parking there."
"The classic over-expensive bar, basically 8 quid for a pint and a water."
"The food in the cafe was awful and overpriced."
"Mens loo was very smelly, unpleasantly so, like a festival toilet after a few hundred uses."