The Copper Clam Reviews Summary

Food Quality

Pros:

• "Scallops excellent, both ways on menu, really good and properly cooked rare sirloin steak."
• "Wonderful food, second to none and locally sourced lobster, yum!"
• "The seafood was incredible."
• "The seafood is fantastic! Pricey but fresh and delicious."
• "The fish platter was great."
• "The oysters, clams, and mussels were among the freshest and most delicious that I've ever had."
• "The food was stunning, fresh and tasted soo good."

Cons:

• "Never seen so small lobster!"
• "The food was sadly lacking…. Beef short rib was dry, bread was very dry and shellfish was very forgettable."
• "Ordered a steak for £ 32.00 a third of it was fat and gristle."
• "The shallot vinaigrette for oysters was old, the shallots was falling apart in a bottle with sediment."
• "The turbot special wasn't - it was dry and overcooked. My bream was crispy underneath without crispy skin?? so also overcooked."
• "The main problem was the quality of the fish."
• "Unfortunately, the food was absolutely terrible."

Service

Pros:

• "Staff were friendly and atmosphere was good."
• "Absolutely phenomenal service and the best seafood in Brighton."
• "The staff are so hardworking and attentive."
• "Friendly and relaxed service."
• "The Italian waiter was incredibly polite and took the time to talk both in italian and English for everyone at the table."
• "Service was great, didn’t catch our waitresses name but she was very friendly and answered all of our questions."
• "The staff were wonderful, service was amazing."

Cons:

• "The service was poor from some of the staff which was a shame."
• "After 15 minutes I went to the front of the queue to just make sure we wouldbt lose our 3pm reservation. I was greeted was a rude snobbish member of staff who spoke down to me."
• "Great food, bad service!"
• "The same waiter brought us the cutlery for the main and while placing the knife on the table he spotted this time it was dirty."
• "The waiters are rude and pig ignorant with dirty uniforms."
• "Service could be improved, there was lots of unnecessary waiting."
• "Service was incredibly slow/non existent and unwelcoming."

Value for Money

Pros:

• "Surprised we had that large crab with it at the relatively cheap price."
• "Although small in size they were competitively priced."
• "Everything we ate was absolutely delicious and reasonably priced for the sea front."

Cons:

• "The food was good but not entirely convinced it matched the hefty price tag."
• "I did feel that the wine prices and £11.50 for a miniscule cocktail, which did taste nice, were too much."
• "First time i paid 120£ and ate almost nothing. What we ate worth half of it."
• "Extortionate prices, very expensive!! Pint of Peroni £7.50"
• "Very small portions and extremely expensive for the portions they serve there."
• "The skate cost 27 pounds - an EPIC rip off."
• "After paying over £200 for disappointing meal, I won’t be coming back."

Ambience and Location

Pros:

• "This was a great place for lunch with a holiday vibe!"
• "All of this would be enough to make it my favourite spot but combine that with the incredible location, right on the seafront with the most stunning views."
• "Had dinner here on a Friday evening, great location and views."
• "Especially on a Sunny day enjoying your seafood with a bottle of wine by the beach!"
• "The location is right on the beach with loads of other bars nearby."
• "Right by the seafront, the view over the beach is amazing!"
• "It is right on the sea front and of course has stunning views especially in summer."

Cons:

• "However I would have appreciated acknowledging the younger generation more as there were no details about children's options on the menu itself."
• "The website greatly misrepresents the place."
• "We felt they tried to rush us."
• "I wasn’t keen on the table as the chair was high and the table was really low. It wasn’t very comfortable."
• "The only issue for me was that there was renovation going on between the restaurant and the beach which spoiled the view from the restaurant."

Management and Staff Attitude

Pros:

• "KAY was a wonderful host and our waitress RUBY was so attentive."
• "The staff are always incredibly friendly and nothing is ever too much trouble for them."
• "The gentleman at reception and the lady who was later behind bar, made such an effort to find us a table and we really enjoyed the evening."
• "The owner was very accommodating even though I clearly messed up with the booking."
• "When we approached their front of house, we were greeted by him like long lost family, he made a fuss over our dogs and immediately came with a bowl of water for them."

Cons:

• "The lady Kay who owns it is so rude I would highly recommend do not go."
• "The waiter that brought us to the table clearly did not want to be there."
• "Phil, tall guy with curly hair and glasses, welcomed us and told me in a very rude way that there were no more table inside so we had to sit outside."
• "Service here dreadful. Waited 5 minutes to be acknowledged at the entrance, then 15 minutes for someone to take our drinks order even though half full."
• "Unfortunately made to feel really unwelcome as a young family."
• "We’d heard great things and were really looking forward to our visit so booked a table for 4 as part of a 65 birthday celebration... However when the owner/ manger came over to take our orders she did not apologise."
• "It’s a disgusting dirty restaurant the lady Kay who owns it is so rude."