D'arcys Restaurant Reviews Summary

Service

Pros:

• "The service was superb."
• "The staff were friendly, the service efficient."
• "Waiters were very attentive and polite."
• "Service was very good and they were very polite."
• "Staff were friendly and attentive."
• "Customer service was attentive without being intrusive, very friendly atmosphere."
• "The staff were polite, friendly and efficient."

Cons:

• "The largest challenge for us and other tables seemed to be getting the bill."
• "The lady who might be the owner hasn't got any customer service skills."
• "Her young coworker forgot to bring us a second glass of wine."
• "The service was so unfriendly and rude!"
• "Rude waitress."
• "Service was poor."
• "The service was very poor and slow."

Atmosphere

Pros:

• "Charming old fisherman cottage, wide selection of seafood, homely atmosphere, food nicely cooked."
• "The red brick street with the outdoor tables make the restaurant look fancy."
• "It’s like Faulty Towers by the sea."
• "I loved the atmosphere of this fish restaurant in The Lanes."
• "The restaurant is old fashioned but that’s the charm so many are now so super cool it was actually really wonderful to step back in time and almost feel abroad in a little hidden treasure."
• "This is a delightful gem of a place tucked out of the way. Well worth tracking down if you aren't too sure where it is."
• "Lovely quaint Restaurant. The owner is a great character & clearly loves his job with a passion."

Cons:

• "Feels a little like they haven't moved forward in time."
• "Terrible music playing, bad seating and no atmosphere."
• "The place is shabby."
• "Such a waste of our hard-earned money as their dishes are not cheap."
• "A weird over enthusiastic host who beckons you in from street like in Thailand."
• "Weird atmosphere created by the 'weirdly' behaving staff."
• "Typical tourist trap in a very nice location."

Food Quality

Pros:

• "The food was good, my cod and chips was just like my grandma used to do in breadcrumbs delicious!"
• "The focus is on the authentic quality seafood."
• "Really recommend if you want to have some great quality fish."
• "The food delicious and good value for money."
• "The food as always was delicious, homemade and there is so much choice of fish."
• "The food was incredibly flavourful and a true delight."
• "Food is fresh and very tasty."

Cons:

• "Very over priced too for such basic food."
• "Mussels and squid was absolutely disgusting."
• "The fish soup was just a tomato soup without any fish taste and with a couple of mussels."
• "The squid was definitely out of a packet, whitebait not properly dusted."
• "The linguine with lobster that we ordered and was assured were delicious, turned out to be inedible."
• "The 'bechamel' sauce oozed through as milk, and the prawns were like bullets."
• "The food taste like it has been cooked from frozen, tasteless."

Price

Pros:

• "The price is what I expect as I live in London."
• "The set menu offered excellent value for money with no compromise on quality."
• "Stopped here while looking for somewhere to get lunch and spotted the 2 course menu for 12.95 fantastic value for money."
• "There are many restaurants in Brighton serve fish soup but most of them are pretty pricey but this one’s price is reasonable."

Cons:

• "We overpaid for wine and left."
• "For this horrendous experience and 2 glasses of wine we paid over 70£."
• "Such a waste of our hard-earned money as their dishes are not cheap."
• "Food was awful prices were shocking they couldn’t get steaks cooked correctly one had to go back 3 times."
• "Thought this was very overpriced for what we got."
• "Mainly prices exorbitant at 38 GBP for the sole, 28 for the Bream."
• "We felt we were dramatically overcharged for our lunch."

Management

Pros:

• "Owners were so friendly and attentive even though the cafe was crazy busy."

Cons:

• "No positive comments regarding management."
• "I am disgusted at the reply I received from the reservations manager after my review on Tripadvisor and have raised a complaint to that effect with Tripadvisor."
• "An owner/manager who sits by the window getting drunk."
• "The owner reeks of being abusive, insulting other staff to make herself seem cool."
• "The lady who was obviously in charge was openly rude to her staff which was hard to watch and about other customers."
• "No positive comments regarding booking and reliability."
• "The older staff are rude and unkind and horrible about customers, especially non-white customers."