No 1a Duke Street Reviews Summary

Service

Pros:

• "The service we received was excellent."
• "We held our wedding reception here in February 2022... the service, food and drinks were all excellent."
• "The service was superb."
• "Manager/main guy running the floor was extremely polite and attentive."
• "Thank you Mateusz for your kindness and generosity. He was very nice and very helpful always looking to make us confortable and we felt VIP guests."
• "Our table waiter was very attentive and friendly."
• "The staff were attentive and nothing was too much trouble."

Cons:

• "This place once again really let itself down due to its poor service."
• "Great food, brilliant coffee but the service could do with some work."
• "The service was really slow, it took over an hour to bring coffees and food."
• "Service was amateurish."
• "I could see the manager was stressed so I tried to make light conversation and he gestured his hand as to say 'hurry up' and said 'just tell me what you want'."
• "Service wasn't prompt, we sent one of the children to find dessert menus after waiting too long."
• "Service very poor. There is not much of a service they quickly run away without asking if you need anything, and the waitress wasn’t helpful at all about the menu."

Food Quality

Pros:

• "For main I went for the steak. It was very tasty although very chewy."
• "The food + coffee was amazing! Can definitely recommend."
• "The halloumi burger was delicious."
• "The coffee is great and the food is amazing."
• "Yet another great lunch here for a special catch up with my sister. I chose the House Salad with marinated chicken and my sister the Caesar Salad, both delicious."
• "The food was excellent, menu was excellent and included a creative mix of dishes of high quality and inclusive options."
• "The oven baked aubergine salad which 3 of us had was tasty."

Cons:

• "Just like my eggs benedict, which arrived too late. Hard to cut very stiff sourdough toast."
• "A roast for £24 I would have expected more, the beef tasted similar to how partially cooked mince tastes."
• "The food came very cold and the poached eggs were hard inside instead of runny."
• "The food was just not up to standard."
• "Food very average and expensive."
• "The half chicken I had was very greasy."
• "The food was good but the service was appalling."

Ambiance

Pros:

• "A very beautiful, spacious and cosy place perfect for brunch."
• "The vibe of this restaurant is just stunning."
• "The ambiance is cozy and inviting with a great taste in design."
• "The atmosphere was just great to have a fun time with loved ones."
• "The atmosphere was perfect for a relaxing lunch, with comfortable seating, beautiful lighting and plants."
• "Atmosphere was refined and delightful."
• "Really nice food and atmosphere."

Cons:

• "The atmosphere isn’t welcoming because of it."
• "Atmosphere pretty inexistent."
• "The atmosphere was just awful."
• "It was very hard to hear people sat across when the music got loud."
• "Loud music in an empty restaurant with nobody sitting at the bar so diners couldn’t hear anything."
• "A club-like atmosphere starts around 8pm when a DJ shows up."
• "Disappointing service (for the 2nd time) Staff ignored our dinner table."

Drinks

Pros:

• "The very good blush French rosé at £20 is a bargain."
• "The drinks were incredible - they came delicious and quickly."
• "The Bloody Mary's were excellent."
• "Cocktails are amazing!"
• "The cocktails are superb!"
• "Had some other cocktails instead and actually they were really nice."
• "A lovely young lady called Angel seated me and made me and my friends some delicious drinks at the main bar, she was so so friendly and welcoming!"

Cons:

• "Especially, the drinks looked and tasted all the same except the fruit toppings which were changed."
• "Don’t try getting served late on a weekend. A joke! They take 10 minutes making a single cocktail when loads of people are waiting to get served. Always short staffed too."
• "We have been waiting forever. Got the wrong Drinks or rather already cold. Massive amount of ice cubes in a freshly squeezed orange juice, making it half a glass at the most."
• "Really slow drinks service (bottle of wine arrived after the food!)."
• "The cocktail and the main meal I chose were out of stock."
• "Rip off: the menu doesn’t include VAT, a 330ml Diet Coke works out to be nearly £6, a mediocre salad nearly £20."
• "Drinks: orders are forgotten and came 20- 30mins late, one order cancelled due to shortage."

Value for Money

Pros:

• "Overall, having lunch at No 1a was great. You get good value for your money."
• "But then it's only a fiver a pint which is a good price in Richmond nowadays."
• "Reasonable price with amazing deals."
• "The bill was reasonable."
• "Good food with a varied menu."
• "The food is truly amazing."
• "Food was excellent and interesting."

Cons:

• "Over Priced!!!!"
• "The prices are high, and the food portions are disappointingly small."
• "Expensive roast, not worth it."
• "12.5% service charge included in the bill, outrageous!!"
• "£60 for some mussels and a burger and fries plus 2 drinks (1 was alcoholic!). Will not be eating here again."
• "We had been overcharged by £75!!!!"
• "Yesterday, I was asked for £34 for two double bourbon and cokes, which is more than the cost of the bottle of bourbon."