Address: 111A Great Russell St, London, WC1B 3NQ, United Kingdom
Phone: +442031466334
Rating: 3.8
based on 221 reviews.
Atmosphere
Pros:
"Large open airy feeling restaurant and bar."
"Food excellent, really enjoyed atmosphere."
"The atmosphere was nice."
"Relaxed atmosphere and good coffee!"
"It had a nice home-like atmosphere and it was perfectly clean."
"The ambience is nice, the prices are reasonable and the staff is highly professional and friendly too."
"The place has nice decor with a cosy atmosphere."
Cons:
"Sadly a bit lacking in atmosphere."
"The atmosphere was like a school canteen."
"I sincerely regret ever coming here. Interior design is poor. Restaurant is 40% overpriced eg. 7.95 for small pancake."
"Decor is tacky."
"Interior design is poor."
Service
Pros:
"Very friendly service, open 24 hours was great for us as we're night-owls."
"Our waitress, a lovely girl from Spain / Romania was super professional and very friendly."
"The staff were friendly, helpful and unobtrusive."
"The only thing that saved the experience was the music playing in the background and the helpful supervisor who decided to take over serving us."
"The staff is the friendliest we met in all of London and the little extra chat will not sacrifice their speed of serving nor their smile!"
"Super friendly staff."
"The staff was friendly and the service was OK."
Cons:
"Service was shocking. Staff gossiping with one another while we were sitting with empty plates waiting for the bill."
"The staff is nearly ignorant, minding their own business and forgetting customers’ requests."
"The servers are MIA & do nothing to make you feel welcomed."
"It seemed that we were more of an inconvenience for the staff present rather than a valued customer."
"The staff were mostly friendly, however upon entering they weren’t the most welcoming."
"The service here was horrible."
"The staff is amazing, and the environment is lovely!"
Food Quality
Pros:
"Steak was cooked exactly as ordered and the burger was very tasty with all the add ons."
"Mac & cheese side is one of the better in London."
"Lovely vegan burger, great fries."
"The food was a great value for the money."
"Food did taste great and I love the 24 hour breakfast menu."
"Food and service are great."
"The food was amazing!"
Cons:
"Food was ok, a little cold and delivered late."
"A dry, bland burger (£11) and extremely simple deep fried cheese (£6.95) disguised as halloumi."
"The price for the amount and quality of food is a scam - save your stomach and your wallet and go to a different fast food chain if that's what you're after."
"My main course wasn't very tasteful as I had the beef burger with sweet potatoes fries."
"£9 for pancakes which were tiny - they looked and tasted like the ones you buy 3 for £1 at Tesco."
"Be warned this place isn't cheap and the food quality is not great."
"The food was just not up to standard and for the price I’m paying I feel I am quite entitled to quality food."