Address: 142 Shaftesbury Ave, London, WC2H 8HJ, United Kingdom
Phone: +442073796416
Rating: 4.4
based on 247 reviews.
Food Quality
Pros:
"As always all very very delicious!"
"The chicken wings were very spicy but really delicious, very good with their mac and cheese."
"Food was ok but not amazing, yes it's bar food but the plater wasn't the best I've had."
"Burgers were fantastic, beer is obviously good and it was both dog and child friendly before 8pm."
"The Beyond meat burger is awesome."
"Had Cluck Norris with fries and the extra side of Mac and Cheese that was smokin hot : taste and feeling."
"Food and drinks were excellent, and Simon was a joy to have."
"Great food, good beer & outstanding customer service."
Cons:
"We tried the sharing platter and burgers. It was too oily!"
"Ordered the waffle chicken on the brunch menu and the buttermilk chicken was very dry and hard."
"The food, however, doesn’t reflect the price paid."
"The burgers were good just a tad cold. The fries were very greasy and not so good."
"Tried it once ain't coming back."
"We were a little disappointed with the food at this specific brewdog - the burger wasn’t anything special."
"The food is average but not bad."
"Only good thing about the place are the beers… poor quality of food and very pricey for what it is…"
Service and Staff
Pros:
"The staff were professional, friendly and welcoming."
"Staff are fantastic especially Thomas."
"Staff was a bit disinterested, but one of the servers was eventually ok and apologised for the delay."
"Very friendly service at the bar when I ordered my first drink."
"A member of staff helped me to find the table, all bar staff were very helpful."
"Staff is very friendly and welcoming."
"Staff member serving us was super helpful and made some suggestions with what to drink."
"Staff here at Brewdog Seven Dials were very friendly and helpful."
Cons:
"Staff was a bit disinterested, especially one of the girls working there."
"If you order a bottled beer via the app they never give it to you until you complain it’s been 30 minutes!"
"The door wasn’t manned and there was no one to speak to or direct us."
"Barman (who had just been handling cash) beard and arm tattoos picked up my can I was trying to purchase for takeaway, really unhygienic."
"When we arrived at 17:50 there were no other customers waiting to be served but the female bartender was looking at a file and didn't acknowledge us."
"The actual venue appeared to be semi flooded. Everywhere the floors were soaking wet."
"This is a craft beer bar, let's just get that straight to begin with. Not just Brewdog, they have a great range of guest beers, and the staff actually know what they are selling."
"Unfortunately a disappointing experience for the first visit to BrewDog bar."
Atmosphere and Ambience
Pros:
"It was the vibe that made me walk in as it was busy and felt an easy option to walk in if you are not in for fine dining."
"There is additional seating space in the basement."
"Awesome craft beers as always, amazing wings and nice atmosphere."
"The atmosphere is very relaxed, calm and friendly feels like my home town local."
"Very nicely organised venue."
"Our go to place every time we are around. Great comfortable vibe."
"The atmosphere was warm and grungy, everything I expected from a Brewdog and more."
"One of the cooler looking brewdog venues I’ve been too.. and the location is great for the west end!!"
Cons:
"The basement was *packed* and sweltering hot."
"The amount of beers on tap is overwhelming, so making a choice is tough."
"We had to order through app and to pay every time which was a pain."
"The bar was busy, and we shared the table with two other couples which we wasn't happy about."
"The toilets are in the basement. When used, it was out of tissues and out of soap."
"We spent an awful night there. The waiter split some beer on one of our phone and he had not even excused to us."
"The place is cool-looking but that’s about it. Food super basic, super spicy, super next."
"There's a reason the popularity of Brewdog is growing. As we walked in we were met by a really relaxed open environment."
Price and Value
Pros:
"Lots of space with three floors, the basement is a bit hidden but definitely the most calm place in the pub."
"Only downside is that you're paying a pretty high price but it's definitely worth it."
"The best location for a pub. Very big place, it goes on and on."
"Brewdog fan so this was a must to visit, bars on 2 floors and all set out in the BD Raw theme which I love."
"If you are near Soho head for this BrewDog. I made the mistake of booking the SOHO (Sorry). But this one was brilliant."
"Plus sides first - GREAT burgers, good beer, long black haired guy behind the bar an absolute delight."
"Great beers (not surprising it’s a BrewDog pub) fab friendly staff, stools and chairs at the back of the pub."
"Best Brewdog London Bar by a mile! Fabulous atmosphere, friendly staff and a great spot for people watching."
Cons:
"The £3 charge to have food or drinks delivered to the table which was slightly disappointing."
"One of the servers was eventually ok and apologised for the delay."
"Also swapped it for going to Craft Beer Co only a few weeks ago but the servers are incredibly obnoxious."
"Drinks are very expensive, I remember when brewdog was gaining traction down south and to be honest £7 for a pint now is absolutely insane."
"There’s also not many interesting beers left that are made in house and guest beers are more enjoyable."
"The staff remove glasses when there is still beer in them (must have lost about £1.50 worth of beer)."
"Beer was also very expensive at around £7/pint for Brewdog's own draught beer."
"The staff will look at you dead straight in your face as you wait to be served at the bar and yet continue to ignore you and serve other people who come after."