The Royal Oak Reviews Summary

Service

Pros:

• "Service was fairly quick with cheerful and helpful staff looking after us."
• "The waiter apologised, calmly took our order for 13 desserts disappeared into the kitchen and hey presto they all turned up."
• "Service was very prompt and lunch was on the table within 5min of ordering."
• "The staff were friendly, and came to the table often enough to make sure we were happy."
• "Service is excellent and there is a general warmth and friendliness exuded by the staff and interior."
• "Service was friendly and efficient."
• "Efficient friendly service."

Cons:

• "People have a weird way of waiting to be served here."
• "The service we received was the worst I have ever seen."
• "No apologies or alternate offered."
• "The member of staff that served us came across as bored and generally uninterested."
• "The most unfriendly staff I have ever had the misfortune to be served by."
• "Service wasn’t great with members of staff hiding in the room behind the bar upstairs chatting and on their mobile phones."
• "Unfortunately we were seated and then forgotten about."

Food Quality

Pros:

• "Tried the chicken and rib combo and it was delicious."
• "Food was fantastic had the steak pie so much meat chips were lovely."
• "Really good, high quality food in a comfortable pub setting."
• "The food was delicious."
• "Food was perfect, well presented and attention to detail."
• "The food is top notch."
• "The food was amazing, so tasty and plenty of it."

Cons:

• "Place has gone down hill dramatically, food wasn’t the best and portions were small."
• "Does not cater well for vegetarians."
• "Food average."
• "Unfortunately our meal wasn't very pleasant."
• "The portion size was laughably small for £14."
• "Sunday roast was bland and swimming in packet gravy."
• "Very disappointed with the Sunday roast roast potatoes finished of in a deep fat fryer."

Value for Money

Pros:

• "Lovely staff, good ambience and yummy food at reasonable prices!"
• "All was reasonably priced too."
• "The 'steak share' deal at £40 offers good value."
• "We were expecting the bill to be higher than it was as the food and the service was so good, so it is also very reasonably priced."
• "Good portions and reasonable prices."
• "Price is fantastic, 2-4-1 menu."
• "Good value if you go at a lunch time too, they do a two for one deal."

Cons:

• "Ended up paying double to have veggie food."
• "For me personally it was a little bit pricey but I might just be tight."
• "Drinks are quite expensive."
• "Unfortunately the price charged was reflected in the quality of the food."
• "So much more expensive than the other two pubs in Wolston (the Rose & Crown and Half Moon - try them instead) and so much worse."
• "Ordered a medium rump steak and chips at a price of £18.50 which turned out to be inedible."
• "Expect to pay about £45 for a two course meal for two including a bottle of wine."

Ambience

Pros:

• "This is a gorgeous pub/restaurant."
• "A busy and lively local."
• "Lovely pub off the beaten track."
• "Lovely pub with a relaxed atmosphere."
• "Great atmosphere, very cosy and homely!"
• "Lovely atmosphere, very busy (so probably advisable to book), and comfortably spaced tables."
• "Great atmosphere and caring staff."

Cons:

• "The place lacked atmosphere and the car park was not lit when we left, the lamps were turned off."
• "During winter the restaurant area can be a little on the chilly side."
• "Make sure you wear a coat. It was freezing in there!"
• "We waited 20mins to get seated then another 25 minutes to be served so we decided to somewhere else so disappointed 😞."
• "But the presentation of the food (on a small wood chopping board) and its coldness set the tone for the entire meal."
• "The terrible food we were waiting more than one hour in hot, noisy small room."
• "People in wheelchairs may struggle, not sure if it's possible to come through another entrance but the restaurant area is up a flight of steps."