wagamama holborn Reviews Summary

Staff Service

Pros:

• "That's my favourite restaurant and Wagamama from Holborn has the best staff!"
• "Special thanks to Priestly who helped us decide the whole menu."
• "Once you did manage to get their attention they were very nice."
• "All of the staff are very polite and professional."
• "Also thank you to Alex and Silviu for making the experience even better — they were friendly, authentic, professional and quick!"
• "I got served by Juan that he speaks same language than me, he was very helpful, he helped deciding what to choose."
• "The staff was very friendly with us, specially the manager Rui, he was so helpful and friendly."

Cons:

• "Awful experience. Sat there for 15 minutes waiting to order, 2 staff chatting."
• "The waiter forgot to give me tap water."
• "Oh my the experience here was just awful."
• "The food was cold, toilets stinky and dirty but above all, the service was bad."
• "I’ve seen more enthusiasm from corpses in a morgue than the staff here."
• "Slow unattentive service, took 30 minutes for them to take our order and another 30 to get food for some 45 minutes for others."
• "Service was all over the place."

Food Quality

Pros:

• "The duck gyoza for starters was nice."
• "Wagamama, provide delicious oriental food."
• "The food was delicious and the service impeccable!"
• "Good ambience, fast service and good taste."
• "Each dish was cooked to perfection and bursting with flavor."
• "But what impressed me most was all the nutritional info they have for every single dish on their website!"
• "The food I ordered is firecracker, so delicious and yummy with spiciness and rich taste of different spices and sauces..."

Cons:

• "Worst and most expensive bowl of noodles I have had in my life."
• "The squid was super hard and like rubber."
• "The food was okay but I found the service to be very poor."
• "Our dishes tasted okay, but where bland and boring, better off elsewhere."
• "The food at Wagamama's does seem to be getting smaller as the months go by though, give it a year and you'll only be getting 2 grains of rice."
• "Food was average."
• "The food was very flavourless and I have been ordering the same dish for years."

Atmosphere & Decor

Pros:

• "Wagamama always have good locations with large spaces for their seating areas."
• "The layout of the restaurant is really appealing and there are private booths which is great!"
• "The modern decor and efficient service further enhance the overall enjoyment."
• "The environment is pleasant."
• "Atmosphere is. Breath. I will fill like. Waaaawagamaaaa.."
• "The staff's attentiveness and friendly demeanor contribute to the warm and welcoming atmosphere."
• "Typically fast and friendly service."

Cons:

• "Very very slow. Waited 30 minutes outside at least."
• "A dining area that looks more like a canteen than a restaurant."
• "This site however feels a bit strange."
• "Not a great location for a business lunch as the hard interiors amplify the sound - quite hard to hear."
• "We waited for 15min without being served so we just got up and left without ordering."
• "The noodle was poorly cooked and taste like raw flour."
• "Place is a bit Spartan, nothing like a Japanese restaurant."