Address: 253 High St, London, W3 9BY, United Kingdom
Phone: +447479264467
Rating: 4.1
based on 166 reviews.
Food Quality
Pros:
"The flavour and the sauces are simply amazing!"
"The Peri Peri chicken was well cooked to the bone... Not overly charred and still moist inside."
"Some of the best wings I've tasted. Crisp yet moist, smoky and sweet."
"The meat and fries were of good quality."
"Food is homemade quality."
"The burgers are well flavoured and a good size, and it's chicken well seasoned with a good selection of shakes."
"Everything I have tried so far has been great in both quantity and quality, and I am never afraid to experiment with the menu as I know it will be delicious."
Cons:
"The buff wing were horrible and we are not even picky when it comes to food."
"Their issue is quality of meat is not good enough, and if that improves they may improve their ratings too."
"Mexican gourmet 10oz burger tasted noticeably dry and hard to get through so i had to drown it in sauces."
"The food is mediocre to say the least."
"Chicken burger came cold and quite bland and i wouldn’t buy that again."
"The burger was smothered in this generic chilli sauce and mayo, most likely to camouflage the pretty bad taste of the patties."
"I ordered my regular favourite, the jacob. I must say, this was the worst i have ever eaten in my life."
Service
Pros:
"The food came quick."
"Their wait times have been improving steadily, so you wouldn't need to wait for too long for your order to come out."
"FATIMA is a great professional and always makes our visit comfortable."
"NAILA has shown consistent great customer service."
"The service was great."
"Staff are very responsive and always on hand and the owners look after their customers really really well."
"Always providing great service especially by Eli at the till and Naila at the cooking station."
Cons:
"I shouldn’t have to wait 45 minutes for my meal."
"Ive waited 30mins for my meal and nothing yet."
"The wait is ridiculous, I even tried calling ahead and ordered my food and still ended up waiting far too long."
"I got severe gastroenteritis as a result of a Boss Burger I ate on Saturday (30/05/2020)."
"I emailed the company about my experience and was equally disappointed not to hear back from them."
"I went to Amigos Acton on Saturday 16th of January and gave a big order... I tried calling them since no one answers the phone I hope someone who cares will see this review and have the courtesy to reply and resolve this issue."
"Disappointed with the service via Deliveroo order twice got it wrong both times."
Hygiene
Pros:
"The place was very clean and the toilets were clean too!"
"Very clean and welcoming environment."
"Staff are very nice and the restaurant is very clean."
Cons:
"I couldn't find hygiene rate sticker anywhere it must be removed by the owner."
"Went downstairs to wash my hand and it's shockingly dirty."
"However, they have been slacking on their hygiene recently."
"The hygiene to the toilets and the toilets itself were disgusting."
"Doesn't look very hygienic, service is absolutely horrendous."
"The place is small. The tables are small. The toilet is dirty and smelly."
Value
Pros:
"It use to be really good value for money and excellent portion sizes but recently since the new upgrade they may have some budget cuts."
"Really good food and much cheaper than Nandos."
"Great burgers at great prices. Gourmet style burgers, tasted really nice."
"Well worth the trek to West London, tremendous value for money too."
"Food is nice and at a very decent price and free parking across the road."
Cons:
"On the app it says u give away food worth £10 for £3.30 that's a lie because you give only few wings or cpl of pieces of chicken and that's not worth £10."
"The food there is really good love the burgers so nice may be a little pricey but worth it."
"I couldn't help but notice the significant increase in your prices and downsizing of meal portions."
"It's a shame that once businesses expand they start to price out loyal customers."
"The worst dishes include the platters since they never fill you up, and are overpriced with what you can purchase separately."
"They have the best burgers in town.....a little pricey..."
Ambiance
Pros:
"The atmosphere and music was a whole vibe."
"The management is very welcoming and spoke freely to our group."
"Best burger and milkshake in west London! The chicken is awesome too with great choice."
Cons:
"If you want experience quite dining then this place is not for you, very noisy environment."
"This place gets very very busy at times, had put me off going many times, usually younger rowdy crowd."
"Downside is the place is too small and gets crowded easily."
"One of the worst places I've ever been, food is decent but takes a ridiculously long time to receive it."