Cabana Reviews Summary

Food Quality

Pros:

• "Great food and serve deserves a great review and here it is."
• "We had the chicken skewers and it was cooked well with lots of flavor."
• "The food is fantastic."
• "Had the half rack of ribs. Portion was huge and ribs was fall off the bone, delicious."
• "The food was middle of the road though the staff were more than amicable and very helpful."
• "Food was amazing, padron peppers, tofu and pineapple scewers and ceasar salad- didn't take pics sorry. But definitely visit!!"
• "The food had so much good flavour it was great."

Cons:

• "Food is cold, waitresses are like random people who are there just for a minute."
• "The whole experience was absolutely appalling. Clearly no one cares, the waitresses didn’t, the chef obviously doesn’t if he’s just making a Caesar salad without any ingredients and it seemed like the manager was quite worn out."
• "Food was average at best had the burger which had a somewhat stale bun and tasted worse than what you could get at Wetherspoon for half the price."
• "The grilled chicken were either piping hot or lukewarm."
• "Waiting staff were nice but food was below standard and portion sizes were ridiculous."
• "The pulled oyster mushroom vegoada (£16.50) was bland (lacking in any salt or spice). Really disappointing."
• "The food was awful."

Service

Pros:

• "The staff were attentive and helpful from the moment we arrived."
• "Very tasty food and our waitress from Moldova was excellent friendly and charming."
• "Wonderful staff in a great location in one of the biggest stores center in Europe."
• "Elena in particular made my stay at Cabana a great 5 star experience and proved that customer service can still be a priority."
• "Both myself and my wife were seated by Robyn who made us feel welcome and was attentive to our needs."
• "The staff is knowledgeable, warm, and efficient."
• "Staff were lovely and attentive, even one who I think was in training."

Cons:

• "Would not recommend at all."
• "Poor and slow service from start to finish."
• "The service was incredibly slow and half hearted, we often found ourselves without any drinks."
• "However the service was slow and I think my dessert of two grilled pineapple rings at £5 and the bottle of Coke Zero at £3.75 were very overpriced."
• "Very poor service! I went there with my family ordered food and waited for at least an hour, waiter was not acknowledging and did not take care of us customers."
• "Despite it being quiet, our order wasn’t taken for quite some time."
• "Service shocking slow for the amount of customers in the restaurant."

Value for Money

Pros:

• "£30 for two courses plus free cocktail was pretty good actually."
• "The food was full of flavour...with decent portion size considering the location. The cocktails were adventurous but exotic."
• "The churros are really good though."
• "Happy hour from 5-7 2 Drinks for £12."
• "The Brazilian pulled pork stew was to die for and well worth trying! Amazing cocktails too."
• "Price not bad either."
• "You can get a cocktail here, there's plenty of space and overall I thought it was a good place with a reasonable bill."

Cons:

• "The drinks were pricey."
• "We spent 55 £ here (1 starter and 1 main each), yet left the restaurant quite hungry."
• "Overpriced for the quality but about as expected by London standards."
• "It's also very expensive compared to places nearby - £27 each for main, soft drink, and side!"
• "Service was good but they include a service charge with the bill for a £65 bill the charge was almost a tenner."
• "Really expensive, and I don't think that they get steak directly from Brazil. You pay more than £20 for a main but you are still hungry."
• "The food however is nothing special, I ordered the rib eye steak which came with two sides."

Ambiance

Pros:

• "Tropical House Music being played set the mood."
• "Nice atmosphere."
• "Lovely afternoon, thank you so much x."
• "The atmosphere is vibrant and the options you have are very varied."
• "However, on the overall I had a nice experience, good selection of music and an extremely friendly staff who created a great and happy atmosphere - well done!"
• "With a welcoming decor and authentic music playing in the background, it helps to transport you out of Grey London."
• "The ambiance was very welcoming and charming."

Cons:

• "Only downside was that the background music was a little loud for me."
• "It's a loud environment."
• "Music is extremely loud, food is extremely on low level."
• "Prices are unreasonably high, particularly on drinks."
• "The place is extremely dirty from floor, tables, food preparation area and also toilette."
• "Ambiance is good but it feels like a lure, lots of flash but no substance."
• "The food was an absolute disappointment- it was all stale/microwaved food."