Copacabana Bar and Grill Liverpool Reviews Summary

Food Quality

Pros:

• "The food was lovely, amazing salad bar."
• "A lovely help-yourself salad/vegetable/hot food bar & then a tasty plate of various meats (Brazilian Feast) to accompany it...simply delicious!"
• "The salad bar is simply to die for, all freshly made, great quality and some hot sides too all topped off with a brilliant sauce selection."
• "Lovely both times i have visited. Visited both times on a saturday at around 12-1pm."
• "Had a lovely meal here! All the staff are friendly and funny which made our experience better."
• "The food was nice, but the service wasn’t good."
• "Used a group on voucher and it didn’t affect the service or food received at all."
• "I highly recommend this restaurant. The overall customer service was great throughout and the food was very nice."

Cons:

• "From all the steak houses I’ve been this was by far the worst."
• "The food was absolutely dire, we just kept getting offered the same pieces of dry meat that had been lapping the restaurant all evening."
• "Really would not recommend. Meat not great chicken wings and sausages?? some beef steak but tiny slithers of mainly fat."
• "The salad bar was not to our taste, mostly pasta or potato salad, beetroot in a sort of garnish and some unnamed, unlabelled hot dishes that looked like they had been sat for hours."
• "The quality of the meat was absolutley terrible, we was served a lump of fat each as a so called cut of cap of beef, the rest of the meat was all very well done and chewy."
• "Food is ok, but if you are looking for a proper Brazilian Rodízio you should avoid this restaurant as you'll be disappointed about the meat choices."
• "Just came from there, no time to eat, bringing meat over far to quick, then last meat we had was steak and it was off!!!"
• "Was very disappointed.. service was slow we had eaten salad before meat come out.. poor quality of meat.. not much choice and desserts where not included in the all you can eat price."

Service Quality

Pros:

• "Highly recommended & I cant wait to go again!"
• "I'll definitely go back but would recommend going between 5-6pm on the quieter days to get the best and more choice of freshly cooked meats. 5 Stars are well deserved and service is attentive and friendly."
• "Staff were friendly and brought meat over quickly and frequently."
• "All the staff are friendly and funny which made our experience better."
• "The overall customer service was great throughout and the food was very nice."
• "The staff are very welcoming and friendly. They accommodated my pregnant sisters request for a non alcoholic cocktail and her steak well done but still juicy."
• "Staff are also extremely helpful, friendly and very welcoming."
• "Very pleasant and friendly staff with quick service."

Cons:

• "I have scored the service low, but I think our waitress was new, and with that, she could have been given more support."
• "Rude service from the guy that comes to the table with the meats."
• "Not impressed with service and quality of food."
• "The service was terrible, the staff are rude. Dire."
• "Chefs both on their phones not bringing any food out."
• "Very rude server serving the Meat. Meat quality poor. Service very slow."
• "It's hard to evaluate the food when the restaurant doesn't have any, barely any meat available, poor service the staff ha NO IDEA WHAT THEY'RE DOING."
• "Was in the restaurant today with family when I overheard a young lady came in politely asking the owner for her wages which she was owed, the owner snapped back at her and said she was not having them."