The Old Pack Horse, Chiswick Reviews Summary

Drink Selection

Pros:

• "Great range of drinks including many beers on draft and three or so cask ales."
• "They have a good choice of beers and whiskeys!"
• "Lovely pub with a beautiful bar and good range -- absolutely loved the pride in Sipsmith Gin, which is local to the pub!"
• "The choice of craft beers and ales is impressive."
• "Drinks can't be faulted, wide range of ales brewed just down the road."
• "Great selection of beers on draft. Solid selection of drinks all around."
• "Found a nice place with an insanely interesting beer range."

Cons:

• "Gone are pints of Carling, in comes Moretti at almost £5 a pop."
• "I asked for pint of cold tap water and she said we dont serve pints of water!"
• "Poured me a bad pint and then told me to get out after I drank it too quickly for their liking."
• "Seems like they've put prices up as well, £3.10 for a pint of coke."

Thai Food Quality

Pros:

• "This is the best Thai food I have ever had and I have been to a lot of Thai restaurants!"
• "Genuinely the best Thai food I have ever tasted."
• "One of the best Thai food you can find in London. High food quality, meals are full of flavour, from food presentation to the taste - spot on!"
• "The most fabulous of Thai ‘in a pub’ food ever, seriously the food here is truly awesome and will not disappoint."
• "Really good pad thai and the curries, good selection of sharing as well as mains."
• "Lovely Thai food (Green Thai veg curry and Pad Thai, real authentic taste)."
• "Amazing Food, the Thai green curry is epic. Thai people cook the food and it's authentic."

Cons:

• "The food and service was no better."
• "The menu has been reduced and my favourite dish, Masaman, has been taken off the menu."
• "A dish of salmon with red curry sauce was so overcooked/reheated that it was completely dried out."
• "It's a pub type pub and they don't pressure you to order food. That's a good thing because the Thai food here is not the greatest."
• "No real flavour to the Green chicken curry I had."
• "The thai restaurant is pathetic now. Smaller portions, cheerless service, food quality half what it was 2 years ago."
• "Appalling burger from the Thai Kitchen, Menu described it as 'Thai Style Chicken Birger' was a very bland heavily battered chicken burger with about 15 chips."

Staff and Service

Pros:

• "Good to see proper management of the current situation with a reception, when your details are taken and a sort out to see if you want a drink, food or both and where to sit."
• "Restaurant is clean. It's background is serene with really polite well mannered staff."
• "The staff are extremely friendly and always able to make fab suggestions."
• "Staff friendly and welcoming, decor is stunning."
• "Service was quick and friendly."
• "Staff friendly, attentive and polite all the time."
• "The staff was friendly and service good (at the counter) and great choice of drinks."

Cons:

• "Totally my fault for spilling a beer, but would expect to be made to feel like it wasn't an issue."
• "Spilt a drink and had to clean it up myself as was handed a (small amount) of blue roll at a time by the very bored, looking barman."
• "Staff spent most of the time talking among themselves."
• "Too many doorman and and a hand full of people the Dj was OK but the dance floor was in front of the bar, brightly lit and not very nice."
• "I told the waitress my dish was inedible and asked whether I could have something else instead. She said I shouldn't have ordered something spicy and I have to pay for the inedible dish."
• "Stood at the bar and a member of staff (obviously off duty as she had her coat on) stood at the till in front of me without so much of a small eye contact."
• "I do not recommend, rude waiter, he rolled his eyes, and made a big deal when we moved tables."

Ambiance and Atmosphere

Pros:

• "The ambiance inside is great, and it's a comfortable place to relax."
• "It’s chilled but lively enough not to be boring."
• "Has a pub quiz on Wednesdays and stays open later than most pubs in the area."
• "Staff are friendly. If you head there on a Friday or Saturday you won't want to leave, as the music gets funky!"
• "The open mic on Thursday blew me away. Every act was super talented."
• "Live music/open mic, good vibes, and great beer selection."
• "Inside it’s got all the atmosphere of a traditional pub."

Cons:

• "Place was filled with blokes who I’m 60% sure were racist."
• "The music is a bit cheesy and the in/out door policy is a bit overly strict for a basic pub."
• "Toilets still smelly & sweaty, heavy metal night is just awful."
• "The only downside is the the smell which I believe someone told me is the smell of fish oil so just be prepared for that when you walk in."
• "Our dogs are excitable and made a bit of noise… the only people that complained were the bar staff!"
• "Please note that on Friday nights, it turns into a club, so if you're looking to relax quietly, be cautious."
• "Sadly the pub hasn’t changed with the times."

Pricing and Value

Pros:

• "Reasonably priced, generous portions and exquisite unrivalled rich flavours."
• "Prices are very reasonable and it's quite fast to order and make, so usually a good choice for lunch breaks."
• "Affordable and authentic."
• "Good atmosphere, delicious Thai food, great customer service, clean place with not too high prices."
• "The Thai food is very well priced and of very high standard."
• "Their takeaway menu has about 25 main dishes, and 10 starters listed (which all slide in under £5)."
• "The Thai kitchen is very good with lots of variety and affordable prices."

Cons:

• "Superb beer, good Thai food -nice and tasty. Unfortunately, I am taking two stars away for the hidden charge of 10% added to my food bill."
• "Recently they have banned people from sitting at the bar. Apparently based on one FULLERS managers one time visit. RUBBISH DECISION SPOILT A LOCAL PUBS RELATIONSHIP WITH ITS LOCALS."
• "Also, yet another establishment that is still card only, still clinging on to the excuse of covid."
• "No cash policy!"