Slug & Lettuce - Southend Reviews Summary

Atmosphere & Ambience

Pros:

• "This pub has one of the prettiest beer gardens I've seen with plenty of seating and a white netting seat which looks like something you'd get married in!"
• "The decor and ambience was so lovely. Can't wait to be back on a night out!"
• "Loved the decor and just such a nice, cozy place to visit."
• "The pub itself and the outside space is lovely."
• "Lovely cocktail and beer garden in the sun."
• "Great atmosphere and friendly bar staff and even the bouncers have banter."
• "The DJ was on point and the staff are wicked. The Security are friendly and professional and the place has a standard and atmosphere that is pretty hard to beat."

Cons:

• "Downside was the music sounded too loud for the speakers as was distorted. Also too loud for early evening, we had to move further away from the speakers to save shouting to each other."
• "The only thing was the atmosphere, for a lunchtime meal and drinks with friends, we were having to shout to hear each other!"
• "Music is not good. The sound is not enough quality and the songs are nothing special."
• "Tables & floor sticky, none of the staff seemed to know what they were doing, apart from a couple of good cocktail waiters. The music was SO LOUD, not enjoyable."
• "Music gets quite loud and you can't hear the person sitting next to you."
• "Place is looking tired and shabby."
• "Atmosphere was lacking and the place just felt a little unloved."

Service & Staff

Pros:

• "Our server Crystal was incredibly attentive, and friendly, and topped up our drinks as much as we needed it."
• "The service was very good and the staff very helpful and friendly."
• "Was served by a lovely lady Named Crystal, she was so nice and lovey to our family and made our experience enjoyable."
• "Crystal gave us great service. She was very friendly, attentive and we was never left with an empty glass."
• "Jacob was a great host, made us feel welcome and made sure we had a great experience."
• "Nicki was an excellent host and made us feel more than welcome. Checked in on us regularly to ensure we were okay and kept the drink flowing."
• "Came for brunch with a couple of friends and we was served by Ebony! Absolutely above and beyond service."

Cons:

• "Tables was very dirty and the hole place smells like rotten beer."
• "Exceptionally poor service."
• "Manager and waitress were so rude didn't come over to see what had happened."
• "Service was a bit slow and the staff kept forgetting to come back to the table."
• "We continued to wait for another 30 minutes without so much as a nod from any of the staff."
• "Went up to order food and was ignored while the staff stood there chatting."
• "Service terrible waited 10mins to be allocated to our table."

Food & Drink

Pros:

• "Absolutely excellent meal and desert, the turkey was so lovely with all the trimmings, a really nice size dinner."
• "We had a great bottomless brunch at Southend. Food was AMAZING and a really good selection of drinks."
• "2-FOR-1 cocktails all day and everyday, got to love a Aperol Spritz in the summer."
• "Good food. Friendly. Can come in alone. Good for groups. Good for children during the day. Baby changing facilities."
• "Bacon Cheese burger & fries V.Nice, swift friendly service at bar & food didnt take too long to get to me or be eaten."
• "Food was beautiful, the buttermilk chicken burger is now a fave of mine."
• "Food was great and choices of bottomless drinks were best I’ve seen."

Cons:

• "This was genuinely the worst eating-out experience I have ever had."
• "Toilets are an absolute disgrace, filthy, no paper, no hand dryers working and tatty decor."
• "Food has gotten a bit too weird and wonderful for me."
• "My boyfriend had the fry up, eggs was still raw and there was a hair in them… I had the pancakes with fruit compost and chocolate sauce. Was not nice either."
• "Very disappointed with the options for gluten Free on the brunch."
• "The food was an hour late, the chicken was dry and the bread tasted stale."
• "Food was cold. Waitress was ignorant. Drinks very expensive."