"Their facilities were immaculate and separate disabled toilets and the food was excellent."
"Good amenities."
"Clean and hygienic toilets including disabled facilities."
"Facilities are clean and they appear to be managing COVID restrictions quite well."
"Good wash room facilities too."
"The toilets are clean and abundant."
"Modern, clean amenities."
Cons:
"Tables are dirty, cutlery is dirty and the cups are badly stained."
"This use to be a lovely place to visit but since covid restrictions it has really declined."
Location & Views
Pros:
"Pleasant heathland walks."
"Lovely beautiful location under Pen-y-fan mountain."
"A beautifully situated location overlooking the Brecon Beacons."
"Beautiful views Pen y Fan weather permitting."
"Beautiful and peaceful place, great place to park and walk."
"Have you ever driven up and down a road and completely missed an amazing gem of a place? That's exactly how we felt when we discovered the Brecon Beacons National Park Centre."
"Nice location with excellent views."
Cons:
"The weather wasn't very nice so didn't use them (outdoor play area)."
"Not as expected on this side of the national park, we were looking for the waterfall but was told it was on the other side 5 miles away."
Food & Catering
Pros:
"The food there is nice."
"The Café on the lower floor sells the most delicious premium hot chocolate… it is to die for!"
"Cafe serves good food (our meals were very good)."
"There is a great selection of food to choose from including cakes, sandwiches, sharing platters and pastries."
"The food was delicious, loved it!"
"The visitor centre serves a good range of drinks, snacks and meals to restore energy levels..."
"The café was a warm and welcoming spot to grab a bite to eat, and although slightly overpriced, the food was absolutely delicious."
Cons:
"Apologies from staff but was sorely disappointed in how the standard of the catering had slipped."
"The café has really gone downhill since the last time I visited."
"Jacket potato disgusting."
"The food is overpriced."
"Absolute stone cold robbery second rate microwave food staff completely disinterested."
"The cafe though disappoints. Long queue on the way in just to give your orders, and another long wait for your meal."
"The vegetarian offerings are very limited, and the vegan options are almost non-existent."
Staff & Service
Pros:
"The staff in the shop were kind and knowledgeable."
"Very helpful staff for those exploring area."
"Staff is very supportive and friendly."
"Friendly staff."
"The staff were very chatty and helpful."
"The staff are very friendly and helpful."
"The staff are very helpful and friendly."
Cons:
"Staff seemed to be having a bad day during our visit, definitely food not served with a smile☹️"
"I was bullied very, very badly by a badly behaved woman in Information's Top Floor Souvenir Shop."
"Serious need for staff training in the cafe."
"Café staff not great - a little inattentive and leaving me feeling like an inconvenience."
"Spoke with two members of staff, neither had a clue about customer service..."
"Counter staff were indifferent at best, and would benefit from a course in customer service."
"Arrived on motorcycle and parked in wrong place. Extremely rude parking attendant informed us cannot park where we stopped."
Value & Pricing
Pros:
"It's free - even the parking! :)"
"We paid £1 for 2 hours, lovely views, nice picnic spots and playground for children."
"Parking was a reasonable charge at £2 for up to 4 hours.. It's well worth it."
"Interesting locally hand made gifts at realistic prices."
Cons:
"The food is overpriced."
"It is obvious that profit is more important here, as the size of most of the cake portions does not justify the price charged."
"But I will say the cafe is expensive and the food we had was very poor quality so take your own lunch with you."
"However the prices in the cafe were extortionate, portions minuscule, would recommend anyone going to take a picnic!"
"The cafe serves decent quality food but is expensive for what you get."
"The menu is really limited and felt it was overpriced for what they serve."
Accessibility & Convenience
Pros:
"Plenty of parking with a small payment to help support the centre."
"This is a great place to start your walk from or if you're only interested in stretching your legs, there's shorter walks from here too."
"Fantastic cafe, shop has wonderful and interesting selection of Welsh craft and useful info, clean WCs, reasonable parking charges."
"Great place to spend a day, weekend or only a few hours."
"A great place to start a walk from."
"Narrow difficult road to access the centre but it is worth going to gain a better understanding of the lay of the land."
"Paid parking - bring coins in case card reader isn't working."
Cons:
"It was a shame there was no dedicated motor home parking."
"The car park machine doesn't accept new coins."
"Only downside was disabled toilet a long way from cafe."