Prezzo Italian Restaurant Harrow Reviews Summary

Food Quality

Pros:

• "The food was amazing, we thoroughly enjoyed it."
• "Highly recommend & we will definitely be revisiting in the very near future."
• "The chocolate tart was a whole other experience, I’m never really a fan of chocolate tarts, i always assume they’ll be rich and chocolatey and way too much to eat. But this one, wow oh wow, the different level of textures, the aesthetic, the crunch, the freshness of the raspberry, and the soft texture of the mouse, It was by far one of my favourite dessert experience I have had in a long time, amazing work!"
• "Food is always good quality and I have enjoyed it every time."
• "Oh my the spaghetti and king prawns were to die for! Beautiful prawn to pasta ratio, amazing tomato sauce with chilli laid on top to allow the customer to choose whether they want anymore spice to the dish or not, I think it tasted amazing with that little crunch and chilli to it, Pasta was a 10/10 for me!"
• "Absolutely out of this world so fresh and tasty."
• "The food tasted amazing!"

Cons:

• "Few wet boiled-tasting prawns in a tomato sauce that tasted like it had been poured out of a jar."
• "All the food was cold on delivery."
• "The chicken was certainly off."
• "Cheese and sauces were non existent."
• "The only disappointing item was the garlic bread starter we had. It was particularly expensive for what it was, small and poor quality."
• "Usual congested tables the food for me was bland."
• "Asked for pasta to be well cooked with more sauce came out hard hardly any sauce and NOT hot!"

Service

Pros:

• "The staff go out of their way to help you choose wisely."
• "The General Manager Frank, you are were simply amazing and how you looked after everyone."
• "All the staff were very good! Abi served us and was very attentive and helpful!"
• "Lovely and friendly staff, spent just 30 min for my lunchtime but was really great."
• "Always get amazing service here."
• "The restaurant was suuuper busy but staff were still very welcoming, attentive, proactive and accommodating."
• "Staff were very friendly, welcoming & attentive which is just what you want."

Cons:

• "Took ages to take order and manager was very arrogant."
• "Spoke to the staff and all they did was apologise."
• "The waitress overcharged on the payment and needs to have some training in calculating the bill correctly."
• "Very slow service. Severely understaffed for a Sunday...3 waiters managing at least 20 odd tables, 80 odd people as well as any new customers coming through."
• "Not very busy but the staff looked like they couldn't be bothered."
• "Staff did not tell us why my kids had to wait for a long-long time."
• "Service was so bad i had to walk out, before i could even make an order."

Value

Pros:

• "We also enjoyed 2 for 1 cocktails."
• "A decent value place to eat in the middle of Harrow right by the cinema."
• "Reasonable value two mains, two soft drinks and a salad £35."
• "Good value as we used the Tastecard (241 on all courses)."
• "It is a nice place with generally good food at fair value and good service."

Cons:

• "Overpriced pizzas."
• "Overpriced for what you get, will not come back."
• "Ravioli 5 pieces for £17.50 ridiculous."
• "SO overpriced."
• "Would have been very expensive for a meal that looked and tasted awful had I have not used my tastecard!!"
• "Very poor experience and will not be coming back ever again. Worst birthday meal ever."
• "Order on delivero first was late 30min and instead of getting meal for two we received one cold pizza margarita posh pepperoni was missing two bottles of Pepsi missing all over so bad first experience never come back again Sunday diners ruined 😡 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻"

Ambiance

Pros:

• "Very nice, ambient, clean & modern restaurant - next to the Vue cinema at Harrow-on-the-Hill - with plenty of food and drink options to cater for pretty much everybody (including vegans and customers who have allergies etc.)."
• "Great atmosphere and great tasting food."
• "The setting and mood is nice."
• "The staff are quite friendly and nice and it has a decent atmosphere in the place."
• "Had an amazing experience at Prezzo this evening, the atmosphere was lovely."
• "I also really liked the vibe of the place, very family-friendly."

Cons:

• "Most of the time the pizza is very cold (def delivery issues) but maybe they can add something around the carbon boxes."
• "Overall it was the worst experience and meal ever! Would I go back Definitely NOT!!"
• "Valentine's meal was booked starter came eventually, then mains which tasted as rotten as the toilets in the restaurant."
• "Although the ambiance in a Prezzo never fails to disappoint."
• "Very noisy with a lot of disturbance from kids running around."
• "Definitely not the place for a formal dinner."
• "We were sat at a tight table, we asked for a bigger table knowing this would be difficult with the kids but our waitor didn't seem to think we were deserving of this and left us."