Mumbaiwala Lounge & Bar Harrow Reviews Summary

Service

Pros:

• "It is always busy, which is a good sign in my opinion and child friendly which is important to me."
• "We visit this restaurant every year for our anniversary, the food is lovely and the service is spot on!"
• "One of the waiters, when he sees I'm there will always bring me an extra pot of plum sauce without me even having to ask for it as he knows me so well."
• "The staff were very sweet and welcoming."
• "Staff very efficient and provided excellent service."
• "The wait isn't long, the staff are very welcoming."
• "The waiting staff are friendly and efficient."

Cons:

• "The manager who was frankly quite rude about the issue."
• "Service poor and slow."
• "Yesterday evening the service was poor, the quality of the food was poor (esp. chicken and duck) and most importantly the staff really didn’t care."
• "I didn't like the rude staff attitude when I mentioned this in a friendly way."
• "The staff were very friendly but too keen to see us out the door to allow for other bookings."
• "The staff are miserable, you can tell they do not like working for the new owner from the comments they were making."
• "Unbelievably poor service."

Food Quality

Pros:

• "We ordered crispy corn, hara bara kebab, kachori, mushrooms, achari paneer tikka, king prawns, tawa fish, chicken tikka, malai methi corn, chole bhature which were all very tasty."
• "Had a the real taste of China from the warm welcome from staff to the complimentary welcome prawns crackers with nice chilli sauce."
• "I absolutely love this place and my favorite Chinese restaurant in London by far!"
• "The food was delicious, overall experience was impressive."
• "Wow great food service and spotlessly clean."
• "The food was ace as usual."
• "The food was fresh, perfectly marinated and seasoned."

Cons:

• "The food would have been great but it was prepared earlier on and when it was served to us it was dry or soggy."
• "The crispy duck looked burnt (Over Cooked) and dry."
• "The special fried rice we ordered was stodgy and extremely salty and smelt of curry."
• "Food was soggy, dry, microwaved, and not fresh at all."
• "However the food was too salty, one of the soya dishes was particularly bad as it was wettish drenched in a brown salty sauce."
• "Ordered lamb kebab - dry and smelly."
• "The mains were even worse as you will see in the pictures."

Value for Money

Pros:

• "It's good value for money and good for vegetarians."
• "Great value compared to Royal China a few doors down."
• "But the price is really good for the amount of food you get."
• "The portion sizes are great!"
• "The special fried rice is great and the Malaysian spicy chicken is great!"
• "Price was ok, but I bit pushed up! Nothing serious anyway."
• "We really enjoyed the mock duck pancakes, salt and pepper broccoli and black bean sauce."

Cons:

• "Terrible experience... food is highly pricey."
• "The food is massively over priced for what you get."
• "The ‘mock’ duck was burnt to a crisp and inedible."
• "The Peking Duck at £41 for a whole duck is a total rip-off which lacked any freshness."
• "UNFRIENDLY STAFF, TINY PORTIONS, OVERPRICED FOOD--- CANNOT RECOMMEND."
• "Heavily overpriced for what you get - nearly double the price compared to other similar restaurants."
• "The portions were absolutely appalling. They served the fried rice in small teacup sized bowls and yet they charge eight pounds."

Ambiance

Pros:

• "The decor is reminiscent of 70s seaside holiday clubhouse."
• "It's fairly spacious restaurant and the decor is fairly ordinary."
• "The place in itself is lovely: fantastic setting, quiet, amazing wishing well/indoor koi pond was a nice surprise."

Cons:

• "The seating is cheap, the walls are bare."
• "The decor is still the same from The Taste of China so clearly no investment made on the property."
• "Where there were once linen table cloths, there are now red paper coverings which you see at children's birthday parties."
• "Sadly the place is dingy."
• "It felt kind of cheap sitting in the restaurant with paper towels used as a table cloth."
• "Ambiance is very poor wobbly tables poor lighting."
• "The whole restaurant is now very low-end and tacky."

Management

Pros:

• "The attitude of owners is what makes or breaks a business, she didn't seem bothered when I said that we would not be patronising her restaurant again."
• "We were greeted well by the host."
• "Service by Rimple & Sheila was excellent."

Cons:

• "Staff are not trained and do not know the menu or table numbers."
• "The attitude of owners is what makes or breaks a business, she didn't seem bothered when I said that we would not be patronising her restaurant again."
• "Poor management - man in the t-shirt claimed to be a manager/owner but had no interest in improving."
• "The person with a t-shirt who claimed to be a manager/owner was clueless and had no idea what he was doing."
• "I must say the manageress has a really bad attitude towards customers."
• "The manager had serious attitude."
• "The owner made no effort to meet with us or even say welcome as he was too busy counting the takings for the night."