Jun Peking Reviews Summary

Food Quality

Pros:

• "The Food in here is outstandingly TASTY."
• "I would thoroughly recommend any braised beef dish - its cooked to perfection: soft, juicy and tender every time."
• "Their food is delicious and is cooked perfectly and in a quick amount of time."
• "Great food very tasty"
• "All the dishes are authentic, fresh and great taste."
• "Food is always good quality and for the portion sizes- great value for money!"
• "The flavouring is on point and the portion sizes are MASSIVE where i can never finish my plate!"

Cons:

• "The Thai fried rice wasn’t proper Thai fried rice."
• "The noodles didn’t taste well."
• "Cantonese duck was very chewy and tough."
• "Singapore noodles were very greasy and bland."
• "This food was HORRIBLE! IT TASTED STALE! the noodles was taste less and smelt a bit sour."
• "Food was bland. Salt and pepper squid - soggy, szechuan chicken - tasteless, crab in chilli black bean sauce - tasteless, 4 vegetables in garlic - bland."
• "The noodles of the mix seafood noodle dish were over cooked on the top and completely Raw underneath and in the meddle, but strangely burnt at the bottom."

Customer Service

Pros:

• "The customer service is impeccable as well."
• "No pressure to leave unlike other establishments I have known."
• "The owner Jenny is such a sweetheart and i've gotten to know her over the years and she's able to give you the best chef recommendations."
• "Very polite lady taking the order."
• "Over the phone staff are lovely and when we go to collect they are also very friendly!"
• "Very friendly polite service"
• "The lady that served me is very kind and lovely. Excellent customer service."

Cons:

• "Very bad customer service, i will never order food from them again."
• "The owner is cunning, often charging more than usual, so make sure you know the price of the food before ordering it."
• "Driver made me come outside and didn't get out of his car after i had to give him instructions to where i live."
• "The service is a joke. There is a lady that is very awkward."
• "The lady she doesn't speak english good... She gave me the wrong order. When I went back to change it she refused."
• "The Lady working here is so rude and refused to take a card payment until we pushed her."
• "The Chinese lady on the phone was rude and didn’t understand what I wanted."

Delivery Service

Pros:

• "Free home delivery"
• "I always get my takeaway from this lovely restaurant, they deliver at the highest of standards with kind customer service."
• "Arrived via a very polite delivery guy within about 30mins of my order."
• "Takeaway very quick and arrived hot."

Cons:

• "Waited 2 hours for food and called multiple times with about 30mins intervals with restaurant saying yes yes orders on the way, didn't arrive."
• "Very late delivery!! It took them over one hour and half to deliver me, a cold meal!!"
• "Didn't arrive, then they lied and confirmed to deliveroo that the food had been delivered which is a complete lie."
• "Awful delivery service, took nearly 2 hours to arrive, they didn't even bother to ring to apologise."

Price and Value

Pros:

• "By the way prices are also very affordable and reasonable for nice and big dishes."
• "The food is good and cheap."
• "Very affordable prices"
• "Very affordable and value for money."
• "Very good for students reasonably priced. Big portions."

Cons:

• "The food was not cooked well and overpriced."
• "Very poor food. Moderately warm."
• "The food was average."
• "The food was not cooked well and overpriced."
• "Spent around £30 and everything was hugely disappointing."

Atmosphere and Cleanliness

Pros:

• "Great atmosphere"
• "Very clean restaurant"
• "Excellent food, bright and friendly eating experience."

Cons:

• "Atmosphere was a 3/5 - flickering lights inside and dated and worn interior."
• "The place is freezing and filthy."
• "The restaurant itself doesn't look great and there doesn't seem to be enough attention to cleanliness considering the Covid19 era we live in."
• "The place was filthy with no toilet roll and no presentation - very basic dark cold and depressing would be my description."
• "Walked in and immediately walked out. Stank of raw bleach."