Xi'an Impression London Reviews Summary

Food Quality

Pros:

• "Food is obviously delicious! Great hand pulled noodles, and a 'western' Chinese selection too if you need it."
• "Definitely the most authentic Chinese you will get in whole London!"
• "The noodles were perfect."
• "The food was presented nicely and was flavoursome."
• "Noodles are exactly as the ones I've tried in China and loved so much."
• "The flavours were mind-blowing."
• "The hand pulled beef noodles were absolutely delicious! I loved the texture and the mouthfeel of the noodles."

Cons:

• "Must have order the wrong things, but did not care for the food."
• "The pork ribs did not taste right at all and we did not eat more than a single bite."
• "The food was very very oily and it did spoil the overall taste for me."
• "Hand pulled noddles. Just disgusting large lumps of dough type material mostly uncooked."
• "All dishes were hyper greasy."
• "The food was bland and covered in oil. Everything was slightly lukewarm."
• "The food arrived oily and not matching the pictures and description online."

Service

Pros:

• "Service was great."
• "Service was very friendly and food was delivered very quickly."
• "Great food and efficient, helpful and friendly service."
• "The service was very friendly and very helpful."
• "Service was friendly and full of recommendations of what to try."
• "The staff was warm and welcoming, making me feel like an honored guest."
• "Chao was running the restaurant on the day of our visit and he gave us out an outstanding personalised service."

Cons:

• "Love the food but the service needs improving."
• "The service is very very unprofessional, they didn’t ask anything about food allergies and provide any recommendation to a new customer."
• "Also absolutely appalling service - tried calling 15 times but nobody bothered to pick up the telephone."
• "The service was not acceptable as the lady was avoiding us as she didn't like to serve us we felt discriminated."
• "They charged me extra fee with an awful and discriminated service."
• "We were faced with appalling customer service when we called, the owner would not meet in the middle ( no refund or reorder)."
• "As a Chinese person I know not to expect any service in Chinese restaurants, but even for me the service was too rude."

Value for Money

Pros:

• "Great quality reasonably priced Chinese food from Xian with authentic taste."
• "This is a very busy place and good value for money."
• "The prices are very reasonable too."
• "Simple, cheap and delicious."
• "It's some of the best value food I've had in London."
• "Great value for money and quick service."
• "Incredible value for money."

Cons:

• "At £9.40 it's a bit on the expensive side for such a simple dish."
• "The price is a bit steep for the portion size."
• "Personally didn't think it was good value for money."
• "It's also a lot more expensive then most other Chinese/Sichuan takeaways."
• "Some British customers may think their food are overpriced."
• "The price for the meal was a bit much."
• "The prices were too high for the quality of the food."

Ambiance and Comfort

Pros:

• "Xi'an Impression is just opposite Arsenal Stadium. It is a cozy little place though, that delivers such a family run business feel and still keeps authentic to its roots."
• "It's a lovely cozy place and the service is super fast."
• "What added to the charm of Xi'an Impression was its unassuming and humble setting."
• "A small, casual Chinese spot where the food is the main attraction."
• "One of the truly hole in wall places."
• "This tiny restaurant is found opposite the Emirates stadium and I think had room for about 20."
• "Small place with a basic interior. It is all about the food here."

Cons:

• "The only weakness is the place is too small and can be quite packed, especially when there's a game on."
• "The restaurant isn't big at all, so it may be worth booking in advance."
• "The restaurant is extremely cramped."
• "Tiny restaurant where the tables are very near others and you can listen to other conversations."
• "Not a good place for gathering as the restaurant is rather small."
• "The tables are very close together and you do not feel like you are in a restaurant, more like you are eating at a train station."
• "The Dine-in experience was not exceptional. Basic settings and often long queues."