Hunan Reviews Summary

Food Quality

Pros:

• "The food was amazing too; it’s hard to pick a favourite as the dishes come quickly and are all deserving in their own right."
• "All the food was excellent and varied."
• "The food is just amazing - you cover so much ground over what seems to be an endless stream of courses."
• "Each dish was delicious, with excellent ingredients."
• "The food is truly delightful, showcasing fresh and subtle Chinese flavours."
• "The food was delicious."
• "The food is incredible, everything from the soup to the Peking duck was superb."

Cons:

• "Overall the food is gimmicky rather than creative, bland and whilst I appreciate it is a tasting menu, the portions too small."
• "Even the crab and lobster main courses were subpar."
• "Moreover, food is very similar with one another."
• "The food didn't have any flavour."
• "Most fish and meat dishes were just slightly over cooked and not a dish has stood out."
• "The food didn't really live up to the standards you would expect for a £285 meal - it was clearly quantity over quality."
• "The food was a lot of grease and oil on most of the dishes and everything felt a little sickening."

Service Experience

Pros:

• "Service unbeatable."
• "Service was personal and very efficient."
• "Service from waiting staff was on the whole good and made some good recommendations for wine."
• "Service is very good, and the pace of the dishes coming out is perfect."
• "The staff are professional and their service is impeccable."
• "Service was friendly and the meal was well paced."
• "Staff and service were fantastic! Servers were knowledgeable and friendly."

Cons:

• "Waiters and waitresses did not feel to have any training."
• "Service can be a bit haphazard though, especially when they're busy."
• "One of the waitresses had a tendency to throw plates and silverware at us, so they clunked on the table."
• "The service was not good."
• "The waiters had no finesse, they would barge in whenever they were ready to serve the next dish interrupting our conversations without any manners."
• "We also found the service to be lacking as we repeatedly had to ask for water, and they would forget about it immediately."
• "The service felt rushed and unprofessional."

Value for Money

Pros:

• "It is very reasonable value for money when compared to similar 15-20 course tasting menus."
• "Its not cheap but actually food alone is £70 quid per head which seems amazing value for what you get."
• "Price is steep but for what you get it is great value."
• "Very reasonable price, £65 per head, for a quality prefixed menu lunch."
• "You can pick up some really lovely wines for £40-70 per bottle that would be 30-50% more for the same in most comparable restaurants."
• "I’ve to say wines are very reasonably priced, or even cheap. 2011 Ornellaia is 290£."
• "Great value for money."

Cons:

• "Not worth your buck! For the price point of £84.60 (not including tax) it is definitely not worth the money!"
• "You could eat exactly the same quality food in Chinatown. We have eaten like kings on dim sum dishes for around £30! Our meal including drinks was just shy of £200!"
• "12% service (which I wouldn't like to be adding to my £366.00 bottle of wine)..."
• "Given the price I don’t think I will ever go back."
• "£90 per person for average food is not something I’d really want to do again."
• "I was shocked when the bill arrived, £320 (£35 A bottle of wine) for 3 ppl, it is totally unacceptable."
• "Totally overpriced. You are paying for the name."

Ambience & Atmosphere

Pros:

• "Chinese food on a different plane, in a cozy surrounding."
• "The restaurant is set in a lovely part of London."
• "The restaurant has a very relaxed atmosphere."
• "Restaurant is very small so it is intimate with a great atmosphere."
• "Overall vibe of the restaurant was perfect, a great place for a special occasion."
• "Really cool quirky little place! Loved the set up in what felt like a converted living room, and it had the vibe of being full of regulars."
• "The room is small with tables close together giving a nice casual buzz to the restaurant."

Cons:

• "The only down side is that once you have tried it a couple of times then you know what to expect and the 'surprise' element is not there."
• "The ambience has once again ruined by the staff."
• "The ambiance and setting was fine though not polished."
• "Lacked atmosphere."
• "The restaurant itself is roughly decorated with very tiny washrooms."
• "But, it is not a top flight Chinese restaurant."
• "The place looked like cheap restaurant in East London, with poor food quality, very similar to takeaway Chinese restaurant in the City."