Address: 91-92 Strand, Greater, London WC2R 0DW, United Kingdom
Phone: +442073799883
Rating: 4.3
based on 280 reviews.
Atmosphere & Decor
Pros:
"The atmosphere and decor of this central pub was brilliant and they have quite an extensive supply of cask ales (the dark ales are a particular favourite)."
"One of my favourite pubs in London. It has great character and a wide range of beers."
"Good place for a beer and a place to make memories with anyone you choose to talk too. Place has character and a good atmosphere."
"The atmosphere is very warm and cosy."
"Great atmosphere."
"A nice traditional english pub in one of the best places in London with great vibes."
"Wonderful pub filled with atmosphere."
Cons:
"Absolutely dreadful experience..How to effectively kill the festive cheer on new year's eve."
"However, on the evening we went it smelt like the inside of a chip pan, which meant we didn't hang around longer than one drink in the downstairs bar."
"It felt chaotic."
"Was really looking forward to going to an old skool pub Inn London but due to electrical issues it opened late, drinks are very expensive even by London standards and the food was very poor."
"Personally I was disappointed the Coal Hole has amazing reviews and recommend all over the place as a pub to visit."
"Was very busy full of aggressive drunks which unfortunately ruined the atmosphere of this historic and impressive pub."
"This could be a decent pub, if it weren't always monumentally crowded and the tables so slow to be cleared."
Service
Pros:
"We were served by a very kind gentlemen called Said who recommended us the steak pie and it was delicious."
"Service was good - efficient and friendly."
"The drinks are reasonably priced and the service is quite smart."
"Service was a touch slow, but quality in other ways made up for it for sure!"
"The bar staff are really good, even when it's busy you won't wait too long."
"Lovely old London pub with character. Friendly staff and good food, as well as good beer!"
"Staff were really friendly but were being put under pressure by arguing groups and aforementioned drunks."
Cons:
"We asked for tea, which was on the menu, in a curt manner. The server said, 'We don't do tea or coffee' with no explanation as to why."
"Service was slow. Quite a few items were not available on the menu."
"Service was just terrible. Order was not put in and my wife's meal came and we then checked a few minutes later for my fish & chips to learn that the waitress, who has a tablet to put orders in as taken, failed to do so."
"We were never served. We politely asked what was the problem after 30 minutes, and our waitress promised to 'send someone to the kitchens', then ignored us."
"Went to the dining room and we were met by a waitress who clearly didn't want to be there and after 20min we hadn't even been offered drinks, let alone food."
"Staff seemed eager to move us from one course to the next with some of the group finishing their mains before others had received theirs."
"Staff not that overly friendly considering its next to the theatre."
Food Quality
Pros:
"The award winning steak and Nicholson pale ale pie was delicious. The steak was melt in the mouth tender."
"Food was super, traditional British fayre."
"Everything we ordered was flavorful and satisfying."
"We had a meal here and have to say it was absolutely amazing my husband had the fish and chips lovely crispy batter."
"Cosy atmosphere and great traditional pub cousine, with pies, fish and chips and small beer snacks."
"The food was lovely & very well priced."
"Great pub, with great Ale!!!! The reasonably priced food is very good too."
Cons:
"Food and service left a lot to be desired!"
"Price @ £13.75 for fish & chips with mash peas. Very disappointed."
"Terrible food, salade overcook as stayed in bag for 2 weeks, potatoes not enough cooked, salmon fish cakes without salmon…"
"Awful .... sent our food back as it was burnt then to our amazement it came back ever more chargrilled ...would never eat there again."
"The chorizo pie I ordered was terrible (they didn’t have the shepherds pie I wanted)."
"A family member found their calamari awful as it was stone cold and reheated."
"Food was dire and overpriced."
Accessibility & Location
Pros:
"Wheelchair accessible with accessible toilet which is hard to come by in Covent Garden because of the old building layouts."
"A great pub in a a very convenient location."
"One of the many historic gems in the old pubs that litter London."
"This pub is between Covenant garden and the Thames and had lots of comfortable seating down stairs."
"It's also really well located - 10 mins walk from Westminster, 5 from the London Eye and 2 mins from Covent Garden."
"A little hidden gem."
"Great place to escape the cold and rest. Cozy atmosphere and tidy."
Cons:
"Advertises as pub to view the 6 nations rugby, but unfortunately although screened live on the pub TVs there was no accompanying sound and commentary."
"A pub without crisps? Certainly a first for me and I wasn't the only customer who asked for them."
"Ordered our food and then noticed 2 mice running around the dining area."
"I ordered the macaroni cheese which was £11 but it was tiny (looked like a child's portion)."
"However a bad experience this evening with drunk troublemakers ruined this for us forever."
"The one and only cubicle was stuffed with wet toilet paper and a foul smell."
"Although the food was nice, typical English pub food... the table we had was really, really sticky."