YO! Bond Street Reviews Summary

Category: Japanese restaurant London

Address: 15 Woodstock St, London, W1C 2AQ, United Kingdom

Phone: +442076290051

Rating: 3.8
based on 264 reviews.

Service

Pros:

  • "People were so nice and kind! Maria, who was a fabulous waitress, took off £10 of our 100 pound meal because it was my birthday."
  • "Booked a sushi class and the staff was so kind and encouraging."
  • "Staff are really friendly and attentive."
  • "Our waitress Maria was very helpful and the service was very quick and easy."
  • "Sushi was same good quality as expected of Yo, and staff friendly."
  • "Alina and her team were amazing. The service was pitch perfect."
  • "Served by the lovely Tia and food prepared by Shilpa who kept the kitchen open for us so that we could get something to eat amazing service and Tia was lovely, and warm a great presence at Yo Sushi."

Cons:

  • "Unfortunately this my not a good experience."
  • "The day I went there the service was absolutely terrible, I didn’t sense any level of customer service and the staff didn’t even pay me not one ounce of attention."
  • "During the experience never was checked on and was an awkward bill process as well as hard to receive the bill."
  • "didn’t come to take our order despite ringing the ‘help’ button numerous times and walking past."
  • "The service was terrible though."
  • "The waiter took forever to come and take our order even though there was hardly any people for a Monday evening."
  • "Very poor service on Sunday night 13th Nov 2017, servers and managers unable to clean up, take order or fulfill orders properly."

Food Quality

Pros:

  • "The food is nice. The ordering seems complicated at first but it is quite simple once you get the hang of it."
  • "The chicken curry ramen was delicious, the broth was full of flavour."
  • "The popcorn shrimp is my favourite dish, tempura prawns drizzled with a sweet shiro miso & chilli sauce, so mouthwatering!"
  • "Beautiful fresh food and friendly service."
  • "The food was also great."
  • "The food we did eat was really nice, just a shame that the majority of our dinner went somewhere else."
  • "Everything was very flavorful and well made."

Cons:

  • "Awful serving reheated food place is dirty."
  • "Unfortunately the quality of the food has gone right down since I last came, definitely not as nice as it used to be...food wasn’t fresh at all."
  • "Very poor service and food."
  • "Very average sushi, wouldn't come back here. It was dry, extremely cold and tasteless."
  • "worst sushi i’ve ever tasted in my life. it tastes refrigerated and is freezing cold."
  • "Food is disgusting. Not fresh but hard dry meat....Really!"
  • "The food was incredibly mediocre :/"

Atmosphere & Cleanliness

Pros:

  • "One of the most amazing and relaxing space for sushi ever."
  • "The seating inside has cubicles where the belt travels in the middle of the table rather than by the side which I thought was really clever."
  • "Such a lovely experience."
  • "The atmosphere was great too and the location of the restaurant is very convenient."
  • "Premises are clean and relatively organised."
  • "It’s quite small and cosy and perfect for a Sunday afternoon."
  • "Great atmosphere. Since I remember myself this place was always here."

Cons:

  • "The place is always busy and due to the table layout it feels cramped."
  • "The place needs a refresh. The buttons to call staff which I felt was quite a good novelty don't even work anymore!"
  • "Sat at the bar at the back which was quite gloomy."
  • "Also, the place wasn’t very clean."
  • "The little plates were you have to put your soy sauce on, were very dirty."
  • "Toilets were fairly vile."
  • "The chefs did not use gloves or any kind of protection when working with the food, the kitchen appliances where dirty and unkept."

Value

Pros:

  • "even better with a £1 meal for my son as was holidays and offer was on."
  • "Handily, we managed to get a discount."
  • "If you have the Taste Card you are able to use it here on certain days to get buy one get one free on sushi dishes, which brings the whole experience down to a reasonable price."
  • "Got a Too Good To Go bag from here and the staff were so friendly, was a quick collection & I got 3 sushi rolls for £3.50 on the Too Good To Go app!"
  • "the 4 dishes for £9.95 was a really good deal and included hot dishes."
  • "Blue Mondays are good value for sashimi lovers like me."
  • "Spent over £10 and (supposedly) got a free bento box as part of the 'kids eat free' holiday deal."

Cons:

  • "Found it slightly overpriced in comparison with other sushi places nearby."
  • "The problem is the price. I paid double what I usually pay at Wasabi."
  • "Extremely small portions which are massively overcharged, compared to other Japanese restaurants."
  • "Food is very expensive now for what you get with a very limited choice."
  • "£19 for tomkatsu curry with rice and salmon platter I don't feel it was worth the price."
  • "The meals and drinks are overpriced and tiny, portions are unseasoned and not fresh."
  • "I spend £35 on something that I needed to go out again to eat. Waste of money."

Ordering Process

Pros:

  • "The food is nice. The ordering seems complicated at first but it is quite simple once you get the hang of it."
  • "The sushi making class exceeded all our expectations. We had a thoroughly good time and would definitely recommend to anyone looking for a way to spend an evening - very good value for money given how much food you get."
  • "Went here for a sushi making experience with my daughter. Was very well prepared, and awesome value for money."
  • "Amazing sushi school lessons! In two hours, you learn how to prepare sushi rice and fillet a whole salmon then make sushi rolls, California rolls, a hand roll and nigiri."
  • "Got a sushi making workshop as a present - would thoroughly recommend it. Learned how to roll sushi as well as loads of interesting information about sushi making in Japan."
  • "Had an amazing experience at Yo Sushi School in Bond Street yesterday."
  • "We had the best time today at Yo! Sushi School 😊 I couldn't fault it - if you want great value for money, delicious food, drinks, and a chance to bond with friends or a partner, or even just enjoy learning on your own, I'd go for this activity."

Cons:

  • "They want you to order online via the QR code yet their Free WiFi sign up form asks for more personal information than Pentagon Headquarters."
  • "Way too complicated."
  • "Unfortunately the service was well below what I've come to expect from a Yo!"
  • "Now there is nothing on the belt you have to order through a app and the food is much more expensive and the portions are smaller."
  • "No one said hi - it took them about 10 minutes to provide a menu."
  • "The new system of ordering on your phone has taken all the fun out of Yo."
  • "I don't like the new system where you need to order everything via a app and pay direct."

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